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TITLE: FEW QUESTIONS TO ASK YOURSELF BEFORE YOU SAY “I DO”
Welcome to Mama’s corner. In this edition we shall be looking at salient, important and vital question that must be asked before saying “I do”.
Mark 10:6-8 (NIV) “At the beginning of creation God made them male and female. For this reason a man will leave his father and mother and be united to his wife and they two will become one flesh”.
Why am I getting married? After salvation, walking down the aisle is probably the most important decision you will ever make in your life time because who you marry alter your destiny positively or negatively. Secondly marriage has only one door which is the front door and
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Contained in the following is an analysis of how to use and write electronic-commerce messages and messages on paper, to communicate directly, indirectly and how to write persuasive messages. Many occupations require you to persuade others to buy-in, participate, support, or sell an idea or product. The receiver of the message must view you as creditable and respect your ideas.
Electronic commerce (e commerce) is synonymous to electronic trailing (e tailing) and electric business (e business). Electronic commerce, electronic trailing, and electric business are the marketing of selling merchandise on the Internet. According to Schappell, D., 2000
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I believe that Ntozake Shange’s message in her series of poems was to show how the power of black women is very important to remember and it expresses the struggles and obstacles that African America women face throughout their life. Ntozake also showed that the value of friendship is very important. The bond between the ladies shows that friendships can prove comfort and stability during rough times in their lives. They confront their feelings about race showing that they can still be strong, beautiful women.
The quote, “bein alive and bein a women and bein colored is a metaphysical dilemma, I haven’t conquered yet” (Shange 59), the women is being blatantly honest
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Keller Graduate School of Management
MGMT-550-16355 Managerial Communication
10 May 2014
A response was created to each of the email messages provided. The writing principles learned in the text were used in responding to the business emails.
Sender: Vialka Gonzalez, Catering Director
To: Thomas Jans, HR Assistant
Subject: Happy Anniversary
Has it been 5 years already? I am glad to say that everything is going well.
I do have some questions regarding my 401k and benefits.
* Am I vested?
* Am I entitled to additional benefits?
* When do they take effect?
Would you be able to sit down with me on
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University of Phoenix Material
New Hire Communication Worksheet
Select a company you are familiar with. Imagine that you work for the HR department of the company. You are tasked to develop a message to orient new hires to the company culture, process, procedures, and general information.
Compose a message for new hires using the three-step process outlined in Ch. 5 of Business Communication.
Step 1: Prewriting
Review the AIM planning process in Ch. 5 of Business Communication including the “Chapter Takeaway for Creating Effective Messages.”
Analyze the situation described above by answering each of the following questions with 1 to 2 paragraphs:
1. Review the
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class on Monday, July 7. No hand-written solutions.
COBE Written Communication Grading Rubric
Unacceptable SCALE CLEAR 0 1 2 Acceptable 3 4 Excellent 5
Readers are left with critical questions regarding the objective of the message. Some assignment requirements not addressed. Sentences are difficult to read. The reader struggles to see how the message is organized. The reader may not finish the message.
CLEAR SYNTAX COHERENTLY ORGANIZED
Message addresses the necessary information. Basically satisfies the requirements of the assignment. Generally clear, though with some awkward sentences. Message shows evidence of an organizing principle
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CIS 120 Assignment
1. Create a new e-mail message
Start a new message
On the File menu, point to New, and then click Mail Message. Keyboard shortcut: To create a new e-mail message, press CTRL+SHIFT+M. In the Subject box, type the subject of the message.
2. Add recipients
Enter the recipients' names in the To, Cc, or Bcc box. Separate the names with a semicolon (;).
The Bcc: field helps you deal with the problems created by Cc:. As it is the case with Cc:, a copy of the message goes to every single email address appearing in the Bcc: field.
The difference is that neither the Bcc: field itself nor the email addresses in it appear in any of the copies and not in the message sent to
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June 11, 2012
With the modernization of communication, there are different dialogues in which people can compose messages. These dialogues have certain components that show the importance of the message and try to communicate that importance in an effective way. The wording, sending, and receiving of a message affects the comprehension, and the direct response to the message. This analysis will examine three messages and provide information on the context of the sender’s information. Then evaluate the affect content, media, and technology has on feedback.
Analyzing Three Messages
The first message (Appendix A) is from
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determines whether the message will be a success or no. This depends on the sender’s experience, attitude, skill and even culture. Whether they are written words, spoken words or even nonverbal words, the sender is solely responsible in ensuring that the receiver interprets the message as accurately.
When encoding, the sender must decide what message he wants to pass across, The message should be easily interpreted by the receiver. To begin transmitting, a sender must settle the most appropriate channel. He must select a more advanced medium, free from any distortion. This may include telephone, or even reports.
After this, the message then enters the decoding stage. This is done by the
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activities that an establishment holds to communicate its merits of its product-service mixes in order to gain awareness, acceptance or desired response from its target market. In other words, promotion is the art of persuading your current and potential guests to buy more and more of your products and services.
THE ROLE OF PROMOTION
Why is promotion so important? The main role of promotion is to communicate with individuals, groups or organizations. Through promotion, message such as information about products or services can be communicated to existing and potential guests. In addition, it also seeks to directly promote exchanges by influencing one or more of the audience to accept the
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Shayne B. Kendig
May 14, 2012
Demonstrative communication includes nonverbal and unwritten communication. Listening and responding is very vital in interpreting the message conveyed. This article contains examples and explanations on how demonstrative communication impacts the meaning of the message effectively or ineffectively.
Communication is sometimes defined as the process of sending and receiving messages (Cheesebro, O’Connor and Rios 2010 p.6). Sending and receiving message is not sufficient enough for effective communication. Consequently, a more accurate definition of communication is a shared
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more out his or her position. If a promotion was dangling in his or her face with more money they would hop on it without any thought or hesitation.
Robbins, S.P. & Judge, T.A. (2011). Organizational behavior (14th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall.
Week 2 DQ2
As a manager, what factors do you consider when determining the most effective way to communicate a message to you employees? Does this change if you are preparing to communicate the same message to your superiors? Why?
Communicating to employees is just like communication outside the work area. People talk, they read newspapers; they receive his or her message via emails, social networks and other places as
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number of longstanding security shortcomings of email in communication technology and email security becomes one of the most challenging areas in Internet security system.
To solve this security concern, Pretty Good Privacy (PGP) protocol is used. PGP will give cryptographic privacy by confidentiality process and message integrity and authentication by creating a digital signature.
1. Aims of the Thesis
• To improve email security
• To study the operations of PGP protocol
• To understand the role of cryptography in computer and network security areas
• To propose the effectiveness of applying the hybrid encryption system (i.e., applying the two encryption
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to communicate effectively, regardless of audience, we must evaluate, who we’re speaking to, what they need to know, empathize with them and determine the best tone in which to deliver this message. Once the message is delivered, it’s important to perhaps observe the responses of the audience and perhaps come back with a follow-up message. Something reiterating the original message to ensure too much doesn’t get lost in translation.
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Which of the following is the first step in the AIM planning process for developing
The Correct Answer is: C.
In the context of the AIM planning process, which of the following tends to be the single
most important planning step for many messages?
Identifying reader benefits and constraints
Making the message easy to navigate
Estimating your credibility
Ensuring the communication is fair
The Correct Answer is: A.
Concept: BUSINESS COMMUNICATION
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Distortion: The message which is passed gets distorted when it passes from one person to another. Spontaneous: Grapevine communication is spontaneous as it is passed automatically from the top level of the organization to the bottom level without any difficulty in delivering the message. Grapevine is used by management to spread the information that either can not be shared officially or want to test the waters. Grapevine communication factor ???
What Is Perception? The process by which individuals organize and interpret their impressions in order to give meaning to their environment. Why Is It Important? Because people’s behaviour is based on their perception of what reality is
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Assignment 1.1: Communication Process Model
Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.
|Who was the sender? | Me (Joe) |
|Who was the receiver? | Co-worker (Dan) |
|What was the message? | The message was to call all members on a list and ask them if they intend to sign up for an |
| |important golf event
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Chapter 6—Delivering Good- and Neutral-News Messages
1. Which of the following is an advantage of the direct pattern for a good-news message?
a.|The emphasis is on the writer.|
b.|The organization is persuasive and calls for action.|
c.|The receiver gets the details and explanation right away.|
d.|The good news in the first sentence puts receivers in a good frame of mind.|
ANS: D PTS: 1 REF: p. 86 MSC: Remember
2. What should the organization of business messages be based on?
a.|the direct pattern|
b.|the indirect pattern|
c.|the writer’s mood and personality|
d.|a prediction of the receiver’s reaction to the main idea|
ANS: D PTS: 1 REF: p. 90
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March 24, 2014
XBCOM/275 – W2A1
Communication is a means for a sender to forward information to a receiver. A sender is an individual with a particular message or point they need to convey to one other or several other individuals, called receiver(s). Demonstrative communication can be defined as a form of communication that is verbal, nonverbal or unwritten. Verbal communication is spoken communication in a face to face situation. Nonverbal and unwritten communications are the opposite of the aforementioned can be in the form of body language or gestures (Quintanilla & Wahl, 2014). In other words, it is when your behavior in the form of
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the elements necessary for effective communication. The elements of the communication process are; sender/ receiver, encoding, decoding, message, channel, and feedback. However, we all know that individuals communicate differently and convey their messages differently according to their audience or environment. For example, if an instructor is communicating through small talk his or her tone and vocabulary would differ from communicating through informational talk. The same goes for when an individual communicates with someone they are close to, such as their friends or co-worker. Even though the tone and style of communication may be altered to fit the audience, the process of
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Resource: “Over 30 Workers Trapped After Chilean Copper Mine Collapse” article found in the Electronic Reserve Readings.
Research additional articles and information about the Chilean mine collapse. There was much press coverage of this disaster.
Write a 700- to 1,050-word paper using this (the assigned article) and other articles as a resource. Because communications must be designed with the audience in mind, answer the following questions:
• What are some considerations to remember given the different roles and people in the audience?
o What would be the potential needs of the families of the miners in receiving a message about this incident?
o What would
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Evaluating Business Communication
January 30, 2012
Evaluating Business Communication
The learning team assignment for the previous week has a formal memo sent to William, the CEO; a regular memo sent to Mark, the sales manager, and Dana, the marketing manager; and an email to the accounting department. These communiqués were to inform the individuals about the accounting team’s findings on JJJ Company’s files. Upon reviewing each communiqué from the previous week’s learning team assignment I have made the following evaluations.
Each communication seemed to clearly convey the message of not moving forward with the acquisition of JJJ Company. The risk of acquiring JJJ
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create one line, while the completion of the sentence would be on the next line. After noticing the structural differences, I noticed a slight difference between the Message and the other translations. Because the Message is similar/close to a paraphrase, verses four and five were combined with verses one through three. There was an obvious indent where each verse might have began, but overall, the first five verses were paraphrased/translated together. Finally, I analyzed the text and found a few similarities and differences with the language being used. For the most part, every translation used similar words such as “Forsaken” and “Desolate,” and phrases such as “the bridegroom rejoices
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SAP Assignment LOG Sheet
Name: | Allan Innes |
Section #: | TTH 12:30pm |
Login: | User-120 |
Assignment: | CO Assignment |
1. Record the page and exercise (if applicable) number for your message.
2. Record the message returned by the system (bottom left of your SAP screen.)
3. Explain as best you can what the system message is telling you.
4. Respond to any request for written response prompts in the given area.
5. Note any problems you had with the assignment in the given area.
6. Don’t forget to include your login id and name.
Page/Exercise # | Message | Explanation |
Ex 1 | Data has been saved | |
Ex 5 | Doc was posted in company
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Weak Language is any word or phrase that does not add value to your message.
In English, the word is umm. Every language has some version of umm, why do we say
it? We use it as a crutch while we are thinking of what we are going to say next, and
because we are uncomfortable with silence.
Why is eliminating weak language so important for a public speaker?
People are taking in what appears to be a limitless amount of information each day.
Consider what happens to the brain when it has too much information to process. The
brain makes choices, it decides what it will take in and what it will keep out. In order to
process the large amount of information that we encounter daily, we often
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ASSIGNMENT 1.1: COMMUNICATION
Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.
Who was the sender?
Who was the receiver?
What was the message?
How to post certain invoices to a certain account.
What channel was used to send the message?
What was the misunderstanding that occurred?
When he was sending me the emails he wasn’t telling me that he didn’t want me to do a certain thing and I was totally lost on what I was supposed to do.
How could the misunderstanding have been avoided?
It can have been avoided by him just
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• from the left to the right (or the other way round)
• from the top to the bottom (or the other way round)
Don’t forget to look at details:
• the setting (place and time) and/or the situation
• the quality of the picture (clear or blurred, realistic or abstract, etc.)
• the striking features of the objects
• the characters, e. g. their appearance and body language (facial expressions, gestures, postures)
Step 3: Analysis
• Does the image transport a message/have an intended effect?
• Which pictorial elements are used to get the message across/to produce the effect?
• How do the different elements interact?
Step 4: Evaluation
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University of Phoenix Material
Communicating Effectively Worksheet
Answer the following questions, using information from this week’s readings. Respond to each question in 100 to 200 words.
1. Briefly explain the seven elements of the speech communication process. How do these elements determine a speech’s success or failure?
Speaker- The person who is presenting an oral message to the listener.
Message- What a speaker communicates to someone else.
Channel- The means in which a message is communicated.
Listener- The person who receives the speaker’s message
Feedback- The messages, usually nonverbal, sent from a listener to a speaker.
Interference- Anything that impedes
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, brings buyers and sellers together
* agent represents buyers or sellers on a permanent basis
* manufactures’ sale whole selling by sellers or buyers themselves without independent whole seller
promo mix tools
* sales promo
* personal selling
* public relations
* direct marketing
integrated marketing= carefully integrating the many communications channels to deliver clear and consistent message. Why? consumers are bombarded
marketing communications= changing a lot
* consumers are better informed in digital age
* moving away from mass more about relationship
important b/c it means that
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AND SAFETY MESSAGES 35
Sample Message Form 36
Calling Procedures 37
Collective calls and Radio check 38
Lost Communications Procedure. 39
Communications Electronic Instructions (CIE) 39
Call Signs 40
Caribbean Country Prefixes 41
Phonetic Alphabet 42
Time Conversion Chart 43
Introduction: The Importance of Communication
The entire world is either wired or wrapped within the web of an overwhelming communication environment. Whether it is the plain old telephone system (POTS), cellular service or the World Wide Web there is no adjective that can truly describe the communications revolution. Things that were once reserved to the privileged few that could afford them
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enable uninterrupted communication process. One of the biggest problems in a relationship is that each of the two communicates in his or her own language and don't bother to translate their message or their partner's message. In other words, she will suffer because he doesn't tell her he loves her and other sweet things that women like to say and subsequently expect from their partners. He will be annoyed because she can't stop talking and feels like having a conversation when he is doing something important like watching a game or fixing the remote control.
There are many different barriers to communication with genders. These barriers can be person specific of environmental. The
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is set out between people in one-to-one scenarios.
Stages of the Communication cycle:
The communication cycle theory shows that there are different stages when communicating with an individual i.e. how we communicate and interact with another person. The first stage of the communication cycle is when the individual has an idea in their mind; the idea that has occurred is turned into a message which is then coded. This is done by choosing words or using sign language etc., so the message can be shown or heard by another person. Once the message is coded and the right words have been chosen, so it the message can make sense, the message is sent, which can be done in many ways. For example
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Authors utilize a variety of literally techniques to convey feelings and ideas. Edward Said uses many different strategies to represent the Palestinian people throughout his essay “States”. In creating awareness of the Palestinian struggle Said employs numerous distinct techniques and strategies to convey his message and elicit emotion from the reader.
Said uses photographs along with his own interpretations throughout the text to convey emotion to the reader in a very vivid way. These pictures display great depth into the emotional connection Said feels towards the Palestinian people along with his compassion of a call to action. The unique way that he displays
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Verbal communication makes up 7 percent of your message, according to the College of DuPage's management department, and the rest of the communication is of 38 percent tone and 55 percent nonverbal actions. Verbal and nonverbal communication is the meaning of conversations and cannot be easily separated when talking face to face. As far as the nonverbal communication it all depends how things are carried. This can be understood or miss understood very easily. It also can be depicted on how you move in negative and positive actions. The nonverbal signals are important as well, by the words you speak and the tone of your voice. Verbal and nonverbal actions equally send a
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CGD 218 Week 5 Assignment Final Project Using Visuals to Communicate a Message
CGD 218 Week 5 Journal Packaging Visual Communication
CGD 218 Week 5 DQ 1 Social Media
CGD 218 Week 5 DQ 2 Reflecting on Visual Literacy in Business
ASHFORD CGD 218 Week 1 DQ 1 Using Visuals to Communicate
For more course tutorials visit
Using Visuals to Communicate
Regardless of where you work or what your career is, learning how to communicate effectively and professionally is important if you want to succeed. Further, learning how to successfully utilize visual media in your
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involved. In 1928 an author named I. A. Richards best summed up the definition of what communication means when he said “Communication takes place when one mind so acts upon its environment that another mind is influenced, and in that other mind an experience occurs which is like the experience in the first mind, and is caused in part by that experience” (Wallace & Roberson, 2009, chapter 2). People need to remember that communication is a process and is not an isolated event that happens.
There is believed to be five basic steps to make up the communication process; 1.) transmitting the idea, 2.) sending the idea through a medium, 3.) receiving the message, 4.) understanding the idea, and
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needs tweaking for next time? Also make sure you have planned to conduct periodic check-ins and reviews with your new employee. Remember that during any new hire probationary period, it is both you and the new employee who are being scrutinized by the other party. Make sure he or she is getting what they need in addition to ensuring they are succeeding in their new role. Communicating your plan during the process and then adhering to the plan sends the message to the new hire that he or she made the right decision to join your organization.
Communicating: functions of communication; communication process; forms and barriers to communication; techniques for communicating in organizations
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who cannot be directly observed or monitored constantly.
Voicemail is perhaps one of the most known and used feature of a phone system. Voicemail allows callers to leave a voice message which can be played back at a later date/time. By default, voicemails have two separate conditions/messages which can be played.
1. 'unavailable calls' - when calls are un-answered
2. 'busy calls' - when a user sets their phone to Do Not Disturb mode (click for more info)
When a call reaches a users voicemail, the caller is prompted to leave a message after a pre-recorded (or automated) message. Additional options can be set to route calls should they reach a users voicemail (see VMX
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What are ways this changes the nature of business communication?
COMM 470 Week 1 DQ 3
FOR MORE CLASSES VISIT
How might the communications needs of a virtual worker differ from those of a more traditional office worker? Based on these needs, how would you structure various types of communications—memo, voice mail message, and so forth—for a virtual worker?
Discuss how a manager’s style might need to change if he or she supervises a virtual staff.
COMM 470 Week 1 Individual Assignment
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Communication is very important within the organization and outside the organization. “An effective communication campaign should comprise of a well thought out message strategy. What message are you trying to put across to your target audience?. How will you deliver that message? Will it be through the appropriate use of branding? logos or slogan design?. The message should reinforce the benefit of the product and should also help the company in developing the positioning strategy of the product” (http://www.learnmarketing.net/promotion.htm).A company like Cloudcall with diverse culture needs all employees to get along in order to get their vision carried out and achieve the company’s goal
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Effective Communication will help with better understanding of each other, and have a broader perspective. With effective communication bring more confidence, admiration, and a better work environment where we as people would be able to excel within the work place, having more creative thoughts, being able to problem solve more complex situations. Effective communication is good to have so that both parties will be able to convey the message in which each will understand. It will also help with everyday life setting whether it be dealing with work related relationships , or personal life.
I have a experience a few times where I was to use effective communication in the workplace. One
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commercial electronic message (CEM)
to an electronic address unless the person to whom
the message is sent has consented to receiving it
and the message itself complies with prescribed form
and content requirements. A CEM is defined broadly
as an electronic message (e.g., email, text message,
social media message) designed, in whole or in part, to
encourage participation in a commercial activity, whether
or not the person who carries it out does so in the
expectation of profit.
In general, consent to receive a CEM must be express. To
be valid, a request for express consent must be sought
separately (i.e., must not be subsumed in a request for
consent to the general terms and
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, the market segment for Rejoice is from young people to adult, And the brand have premium brand and relative cheaper brand. So it can target upper class and middle class and so on.
As per the marketing objective of Rejoice. Rejoice to make devoted to maintain the customer and increase sales.
4. Key message
Rejoice think that everyone, especially woman want to own smooth hair. Rejoice help people to achieve their dream and let people have a smooth live every day.
Most of the advertisement of rejoice apply love appeal. Those story would like to share a message that because of love, we can smooth everything up.
As per the marketing communication tools, Rejoice
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3 Idiots is an Indian comedy movie with a great message, directed by Rajkumar Hirani in 2009. I like this movie because the message they conveyed through this film. The education system in India is very strict and with strict I don’t mean that by school rules; I mean the level of judging according to the book knowledge. One played the famous Indian actor, Amir Khan the main character, with other famous co-actors. The film also won Film Fare Award at 6th position and also best director award. The idea behind this movie was to highlight the mentality of the educated people in India, especially if they are on higher position then how badly they want their kids to be on top of everything. The
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looking at this cycle could be:
an idea happens, you have the idea to communicate with somebody.
You think about what you are going to say about how you feel or what you are thinking about. You put your thoughts or language
you send the message- you speak, or perhaps sign or write, or send your message in another way.
Message received, the other person has to sense your message, they hear the words or see your symbols.
Message decoded, the other person has to interpret or decode your message. This is not always easy as the other person will make assumptions about your words and body language.
Message understood: if all goes well
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evangelism. They failed in every aspect. They overlooked the woman, ignored what Jesus was doing, failed to see the harvest ripe before them, and the underestimated the power of one. Luckily, by the mercy of Jesus, after they saw Christ resurrected they radically changed! They noticed people and their needs, and they acted to meet those needs. As a result a vast number of souls came to Christ.
In today’s church I see some similarities and differences. One similarity is the breaking of barriers; churches today in my opinion are doing a great job of this. Many churches go on mission’s trips all over the world to spread the message of Christ, and there efforts are not going overlooked. Now a difference I believe is the some churches ability to get the message out. I think some individuals in churches forget the power of one and have a spirit of timidity. Of course, this is not what God gave us; For God did not give us a spirit of timidity, but a spirit of power, of love and of self-discipline. 2nd Timothy 1:7.
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your body does. It will do all kinds of unpleasant things to you when you have to stand up and face a sea of faces with the hope of getting your message across in a compelling and interesting way. Your hands may sweat and your mouth goes dry. Your knees may shake and a quaver affects your voice. Your heart may race and those well known butterflies invade your stomach. When all that happens most people don't think of getting their message across in a compelling and interesting way; they just think of getting off the 'stage' as quickly as possible! Have we frightened you sufficiently yet? It's normal. We don't really mean to frighten you, just remind you that your body reacts 'in extremis' when put under pressure, and for most people, public speaking is just about the worst pressure they can be put under. It's normal to be nervous and have a lot of anxiety when speaking in public. In a way, it's less normal not to have nerves or anxiety; in fact, to feel you have a phobia about public speaking.
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obedience to His beneficial Law, ie, becoming a Muslim, is the best safeguard for man's peace and harmony. Islam dates back to the age of Adam and its message has been conveyed to man by God's prophets and messengers, including Ibrahim, Moses, Jesus and Muhammad. Islam's message has been restored and enforced in the last stage of the religious evolution by God's last prophet and messenger, Muhammad. The word Allah in the Arabic language means God, or more accurately, The One and Only Eternal God, Creator of the Universe, Lord of all lords, King of all kings, Most Compassionate, Most Merciful. The word Allah to mean God is also used by Arabic speaking Jews and Christians.
Basic Concepts of Islam
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engraves this message in his audience’s minds through the use of
stylistic devices such as hyperbole, symbolism as well as indirect characterization.
Salinger’s message of clinging onto childhood and resisting change is enforced on many
occasions throughout the novel. Using hyperbole, in the first chapter of the novel, Holden emphasizes
how tall he is and how he has gray hair, yet he admits that he still acts young for his age. “It’s really
ironical, because I’m six foot two and half and have gray hair...The one side of my head...is full of
millions of gray hairs...And yet I still act sometimes like I was only twelve.” (Salinger, 9) Salinger uses
this hyperbole to really highlight to his
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Assignment 1.1: Communication Process Model
Directions: Think of a misunderstanding you experienced when communicating with someone else at work. Then fill in the blanks of the chart below.
Who was the sender? Myself-a packer
Who was the receiver? Spanish non-bilingual employee-an inspector
What was the message? Instruction on which product to inspect
What channel was used to send the message? Face-to-face verbal communication
What was the misunderstanding that occurred? The employee didn’t understand the instructions because of a language barrier. Both of us were non-bilingual.
How could the misunderstanding have been avoided? I should have had a translator