Work Related Conflict Essay

1039 words - 5 pages

CASE 1:
Background: Jessica and Alan have been working alongside one another for many years at the local newspaper. As their existing manager leaves the company, Alan is promoted, but still shares an office with the team, of which he used to be a member. Tensions arise when Alan decides to introduce a new policy, which makes little sense to the rest of the team and is likely to increase their already heavy workload.
Working at the newspaper for the longest period of time, Jessica has seen what initiatives worked well and what tended to cause problems. She was convinced that the new policy would fail, as well as increasing everybody’s individual workload. It was clear that the policy was ...view middle of the document...

For this reason the biggest challenge was to identify the “spark” that ignited the disagreement and decipher the most appropriate way of resolving the conflict, so that they could regain their previous friendship.

Q, How to avoid such work related conflict?
Q. Which of the conflict management style work best in this case? And how explain?
Q. Find a common ground which they can both agree on?
Q. Spot the way to get them working together as a team again?

Answer:

Q1: Work related conflict can be avoided in the given scenario by adopting following strategies or tactics:

1. Effective Communication of the Change:
In the given circumstances, Allen should disseminate the new policy to his team members effectively by specifying them the benefits of the policy that will accrue to the organization and ultimately to each and every employee of the Company. Recognizing the enormous workload of his team members, Allan should highlight the importance of the efforts of his team in contributing towards the achievement of the goals and objectives of the organization and how the new policy will make a positive impact on this.

2. Acknowledge difference of opinion:
One should respect difference of opinions with his / her colleague. Differences shall be embraced and they should not be afraid of. One should actively listen to others’ point of view and acknowledge their concerns. One should put his / her self in the other person’s shoes to
understand the problems of the other person.

3. Communicate Respectfully:
To avoid any instance of conflict at workplace, one should treat his / her colleagues with respect and should request them for their cooperation in carrying out the assigned tasks effectively and efficiently to achieve individual goals and objectives and that of the organization, as a whole. One should appreciate the efforts of his team and especially when the team is under immense workload as in the given scenario.

Q2:

In the given scenario, Collaborating style of conflict management is most suitable due to following characteristics:
 It focuses on both organizational goals and work relations  It considers the problem as beneficial and as an...

Other assignments on Work Related Conflict

Marxism Essay

719 words - 3 pages the society. This is where the major contradiction occurs between the two ideas. The two classes should never have a peaceful relationship according to Marx. However, readers of the play may argue that Eliza and Higgins stop working together and conflict later on so that supports the theory of class struggle by Marxism. But when the two characters conflict with each other it’s not because of class struggle or anything related to hierarchy

Toyota Essay

293 words - 2 pages (structures and processes), team work and communication (ideals, goals and values), and conflict resolution (taken-for-granted beliefs). According to Schein, “artifacts include the visible products of the group, such as the visible and feelable structures and processes” (Schein, 2010). Toyota leadership style is democratic, and it proven to be effective within Toyota. Toyota let their employees involved in decision making process, especially when

Ldr/531 Quizz Week 3

1643 words - 7 pages ________ bargaining and ________ bargaining. formal; informal affective; reflective emotional; rational *distributive; integrative 19_______ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors. Problem-solving Independent Cross-functional *Self-managed work 20 A collectivist Chinese

Conflict Management

2675 words - 11 pages managers, one Caucasian and one African American, why I was not being promoted and this was the answer I was given. Kate’s manager was acting on personal feelings not logical, work related issues. Kate’s manager was not being unbiased in his or her decisions to promote Kate. The manager was taking what they felt towards Kate personally and using it to their advantage to hurt Kate. My manager was acting out of fear of legal retaliation. She

Wilson Bros

376 words - 2 pages . Organizational Culture (Culture(s) within the organization and the effect of the culture(s) on organization performance). 6. Organizational Change (Analyze any significant change – current changes being implemented; a recent change already implemented; changes being contemplated for the future). 7. Work Groups/Teams (The existence of group or teams in the organization and their effectiveness). 8. Conflict (Evidence and effect of conflict in the

Mgmt 591 Final Exam With Answers

4148 words - 17 pages efficiently and effectively. Closely related to this is control of the analytical processes used to make choices 5-Process power is the control over methods of production and analysis. The source of this power is the placing of the individual in a position to influence how inputs are transformed into outputs for the firm, a department in the firm, or even a small group. Firms often establish process specialists who work with managers to ensure that

Groups And Teams

761 words - 4 pages Work Teams: Research Paradigms for a Changing Workplace, by Susan E. Jackson and Marian N. Ruderman, p. 271, 1999). Diversity in the workplace influences team dynamics by provoking constructive conflict. Proficiently managed conflict within groups and teams inspire members to illustrate their problem-solving techniques, and spawns decisions for the success of the group or team and the organization. This does not go without adversity. A poorly

Yakka Tech Pty Ltd

1609 words - 7 pages tackle with some problem that created blockage in several departments that over loaded the work. Moreover, when the query had to deal with more than one department of the division it always created customer complaints. This was one of the major symptoms of customer’s dis satisfaction and yakka tech’s internal employee conflict. Since, every single employee were unaware of how the customer was dealt by previous employee, every single time each

Organizational Behaviours

1020 words - 5 pages  goals.  Unit 11: Power and Politics  This unit deals  with power  which is the ability to make things happen in the  way an individual wants,  either by self or by the subordinates. The essence of power is control over the behavior of others  Unit 12:  Conflict Management  This  unit  deals  with  conflict  which  occurs  whenever  disagreements  exist  in  a  social  situation  over  issues  (work  related  or  personal).  Conflict  is  a

Management 310 Study Guide Test 1

4581 words - 19 pages experience work 1. Intrinsic work values: values hat are related to the nature of the work itself 2. Extrinsic work values: values that are related to the consequence of the work. Work= supply of $ *many people have both values Ethical Values: personal convictions about what is right and wrong 1.Utiliarian Values: decisions produce the greatest good for the great number of people 2.Moral Right values: decisions protect the fundamental

Bcom231 Business Memo

1260 words - 6 pages someone that is angry and irate. Ultimately, the task is work related and the goal is the completion of that task with the best possible results. 4. Remember, this is not a competition. Collaboration and compromise are key to resolving any conflict. Conflict does not have to be resolved in one sitting. If you find yourself needing time to gather your thoughts and come back with a clear mind, it is a good idea to do just that. Your co-workers will

Similar Documents

Individual Reflection On Team Experience Essay

3774 words - 16 pages this may have led to the dysfunctional relationship conflict. Although it may have started early in the group development our conflict did not manifest itself until the end of the performing stage. Since our conflict started near the end of the project there was not much time to evaluate or option for conflict resolution. However, we did resolve our conflict by avoidance and identifying a common enemy. Although these are usually related to

Managing Stress And Conflict Essay

2646 words - 11 pages and deal with workplace stress and conflict effectively in own area of responsibility 8 6 Appendices • Employee Assistance Programme Appendix 1 • Employee Wellbeing Appendix 2 • Equality and Dignity at Work Appendix 3 • Occupational Health and Referrals Appendix 4 • Disciplinary Procedures Appendix 5 • CIC Appendix 6   Understand the effectiveness of the organisation in recognising workplace stress and conflict and

Groups And Teams Essay

922 words - 4 pages to responsibility within an organization, and some are related only to personal interest. The makings of a group or team can be diverse, which may lead to conflict or creativity depending on the collaboration. Groups A group consists of two or more individuals who come together to work on a common goal. The different kinds of groups include informal groups, formal groups, command groups, task groups, interest groups, and friendship groups

Conflict Management Plan Essay

665 words - 3 pages University of Phoenix Material Conflict Management Plan 1. Identify the available conflict management strategies and their strengths and weaknesses. |Strategy |Strengths |Weaknesses | |Competitive strategy |▪Short term outcome. Rise in output/result |▪Fails in the long- run. It reduces the