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Week1 Essay

793 words - 4 pages

Week 2 Knowledge Check Study Guide
Concepts

Mastery

Score: 11 / 12

Questions

TECHNOLOGIES FOR
BUSINESS

100%

1

100%

2

3

100%

4

5

6

80%

7

8

9

100%

12

COMMUNICATION
PLANNING BUSINESS
MESSAGES
BUSINESS
COMMUNICATION
WRITING BUSINESS
MESSAGES
COMPLETING
BUSINESS MESSAGES

10

11

Concept: TECHNOLOGIES FOR BUSINESS COMMUNICATION
Mastery

100%

Questions

1.
Email communication

A.

is characterized by low control.

B.

is characterized by little coordination.

C.

is a rich communication medium

D.

incurs high cost

Correct:
The Correct Answer is: B.

1

Concept: PLANNING BUSINESS MESSAGES ...view middle of the document...

Using strong analogies

B.

Using inaccurate statements

C.

Avoiding slanting

D.

Avoiding exaggerations

Correct:
The Correct Answer is: B.
6.
The less specific you are while writing your business messages the greater the possibility

A.

that your readers will be ensured of your credibility

B.

of your readers avoiding scanning and skimming your
message.

C.

of your readers being patient and reading your message
more carefully.

D.

that your readers will question your intention of keeping
them informed.

Correct:
The Correct Answer is: D.

Concept: WRITING BUSINESS MESSAGES
Mastery

80%

Questions

7

8

9

10

11

7.
In the course of conducting a FAIR test to review your business message, when you
attempt to determine how your message will affect others from ethical, corporate, and
legal perspectives, you are most likely checking:

A.

if the facts you have stated are accurate.

B.

if you have granted enough access to the message
recipients to provide input.

C.

how your message will impact various stakeholders.

D.

if you have demonstrated respect for the inherent worth of
others.

Incorrect:
The Correct Answer is: C.
8.
Craig is the sales manager at Blaize Supersports and has a 20-member-strong sales
team that reports to him. On an average, Craig receives about 115 emails and sends out
75 emails a day. James, a salesperson at the store, leaves the subject line blank while

typing out a leave request mail to Craig. James wants to take the week off and spend time
with his family. As James is about to send it, he realizes that the subject line is blank.
Which of the following...

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