1. Operant Conditioning- this can be used in the workplace to encourage employees to do good work by rewarding them. For example: If an employee sells 10 cars for the month he gets a bonus and his picture on the wall for great sales but if another employee sells 2 cars for the month he gets a letter stating he is not meeting the job standards and if he continues to sell under the limit he may loose his job. That employee may quickly try to improve and sell more cars to be rewarded for his good works.
Observational Learning- this can be used in the workplace by helping people learn new things and apply new knowledge in their job roles. Paying attention to the steps someone is taking to fix a problem. For example: If I did not know how to set up a video conference at the next meeting I will watch all the steps the person setting it up does and try to follow the same steps the next time. If I ...view middle of the document...
People can learn prejudice through classical conditioning if a minority group is paired with some behavior or think a certain way. For example, people will assume that tall people or blacks are good at basketball or that all black people like fried chicken. Operant conditioning is the same as classical conditioning. Operant conditioning is learning what to do through watching others and what type of behavior get a positive or negative outcome. For example, a kid scapes his knee and is screaming because he complains that it is the worst pain ever but as soon as Mom puts a bandage on it the kid feels better.
3. I will use the following memory techniques to help me with my presentation instead of being dependant on my notes and power point slides:
· I will remind myself way before the presentation that if I do a great job on presenting I will feel great about myself and this will help keep me motivated.
· I would pay attention and focus on the main details of the presentation.
· I would use notecards to help me remember the key points of my presentation.
· I will practice a few times and do a rehersal with a friend or family member as my audience before the actual presentation. This will help me with the routine on the day of the presentation.
4. Three qualities of emotional intelligence are:
1. Self regulation is the ability to control or redirect disruptive impulses and moods.
2. Empathy is the ability to understand the emotional makeup of other people.
3. Social skills has the proficiency in managing relationships and building networks, it also has the ability to find common ground and build rapport.
I would try to find out the person emotional intelligence in an interview before I hire them. I would ask that person if an employee was scheduled to work for an important event and the employee seemed very sick the day before how would you handle that situation, would you just be concerned about the person coming to work or find out about their well being, be sensitve to how the person is feeling.
I may even share an emotional time in my life and see how the person reacts. If he showed empathy for my situation or not.