Conflict, Decision Making, & Organizational Design
To apply negotiation strategies to potential workplace conflicts we must first examine
and understand exactly what negotiation is. Negotiation in itself is a dialogue between two or
more people or parties, intended to reach an understanding, resolve point of difference, or gain
advantage in outcome of dialogue, to produce an agreement upon courses of action, to bargain
for individual or collective advantage, to craft outcomes to satisfy various interests of two
people/parties involved in negotiation process (Buel, 2007). Following the pertinent information
below would be beneficial in applying negotiation ...view middle of the document...
The next step to examine is what type of conflict will we face?
There are basically two types of conflict situations we may encounter in a negotiation. Conflicts
can present themselves singularly, or may be a mixture of the two. It is vital that the negotiator
carefully analyze the conflict issues, both individually and collectively, to fully appreciate the
unique challenges they present. The first form of conflict might simply be called agreement
conflict, where one persons views or position are in conflict with another individual, or members
of a group. This is a situation that takes into account their conflicting views relating to opinions,
beliefs, values and ideology. For example, two executives may have different views about
whether a policy should be implemented. Another example may consist of a trade dispute
between two countries, and entail ideological or religious based differences. Or, the conservative
viewpoints of management might conflict with the more left wing approach of union leaders.
The second form of conflict entails the allocation of resources like money, quantity, and
production. Any physical commodity will fall into this category of conflict.
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Other issues might entail the allocation of resources, as a separate segment of the trade dispute.
Resource issues though, are more tangible as they comprise knowable items, or particular
products. One blaring example occurs...