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Total Quality Management Essay

3512 words - 15 pages

|Total quality management implementation and competitive advantage: The role of structural control and exploration |
|Thomas J Douglas,  William Q Judge Jr. Academy of Management Journal. Briarcliff Manor: Feb 2001.Vol.44, Iss. 1;  pg. 158, 12 pgs|

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|Abstract (Document Summary) |
|The relationship between the degree to which total quality management practices were adopted within organizations and the |
|corresponding competitive advantages achieved are explored. Relatively strong support for this relationship is found. In addition,|
|data showed some support for the moderating influence of organizational structure of TQM implementation effectiveness. |
|Specifically, 2 measures of organizational structure, labeled "control" and "exploration", were found to offer independence and |
|interdependent influences on the financial performance of firms implementing TQM programs. |

|Full Text (6869   words) |
|Copyright Academy of Management Feb 2001 |
|[Headnote] |
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|We explored the relationship between the degree to which total quality management (TQM) practices were adopted within |
|organizations and the corresponding competitive advantages achieved. We found relatively strong support for this relationship. In |
|addition, our data showed some support for the moderating influence of organizational structure on TQM implementation |
|effectiveness. Specifically, two measures of organizational structure, labeled "control" and "exploration," were found to offer |
|independent and interdependent influences on the financial performance of firms implementing TQM programs. |
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|Much has been written about total...

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