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Teletracking Technology Essay

880 words - 4 pages

Houston Methodist Teletracking System
CIS/207
December 1, 2014
Michale Prator

Houston Methodist Teletracking System

The Houston Methodist is a recognized organization in leading medicine with multiple specialties spanned across various hospital buildings in which it houses its patients. In order to keep track of bed assignments, the Houston Methodist Hospital had to upgrade its bed tracking system to a process that gave real live time bed updates. In the following, I will describe the type and basic use of the system, how the business requirements drove the system's initial development, how the system has helped the organization, and any likely future development.
The Type and ...view middle of the document...

Delays like such drove patient satisfaction down as clinical staff was overworked. Changes did not happen until the corporate management found a solution that fit the hospitals needs and was user-friendly.
How the System Has Helped the Organization
The core substance of Teletracking works systematically with cooperation between hospital staff. This system works from the housekeeper to the nursing staff. When a patient is in the process of being discharged, the nurse assigned to the patient inputs this information into the Teletracking system to notify housekeeping administration. The housekeeper is sent to clean the room while signaling in Teletracking the bed is either occupied or dirty. Once the housekeeper cleans the room, this person places a phone call to an automated telephone system that registers the room is clean. This prompts the sending nursing staff that the bed is available for an incoming patient (Teletracking Technologies, Inc, (2014)).
Furthermore, Teletracking provides real live time updates that are automated for the entire clinical and management staff. In one screen, hospital staff are able to visually see the rooms assigned to named patients, the occupied beds that are in the process of being discharged, length time of occupied beds, time the bed was assigned, the attending physician, current location of the patient, and, reason for the delays if any. One of the most valuable of aspects of Teletracking is the dispatch of the transportation personnel in order to inform the nursing staff and family how long it takes the patient to be transported to her/his room assignment. Sixty inch screen LED televisions are placed in areas where this productive information is available to nursing staff and family members. Names of patients are exposed with the consent of the patient of course.

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