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Statistics Essay

4544 words - 19 pages

I. Plug In Multiple Choice
1. What is a customer facing process?
A) A standardized set of activities that accomplish a specific task, such as processing a customer's order
B) Result in a product or service that is received by an organization's external customer
C) Invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation
D) Attempts to understand and measure the current process, and make performance improvements accordingly.
2. Which of the following is not one of the important characteristics of business processes?
A) The processes have ...view middle of the document...

What part of the CPU performs all arithmetic operations and all logic operations?
A) Control unit
C) Speed
D) None of the above
9. What is roughly 1 million bytes?
A) Megabyte
B) Terabyte
C) Kilobyte
D) Gigabyte
10. What is designed to connect a group of computers in close proximity to each other such as in an office building, a school, or a home?
D) All of the above
11. Which topology has all devices connected to one another in the shape of a closed loop?
A) Ring topology
B) Bus topology
C) Star topology
D) None of the above
12. What refers to the technology associated with the transmission of information as light impulses along a glass wire or fiber?
A) Twisted-pair
B) Coaxial cable
C) Fiber optic
D) All of the above
13. What allows web browsers and servers to send and receive web pages?
A) File transfer protocol (FTP)
B) Simple mail transfer protocol (SMTP)
C) Hypertext transfer protocol (HTTP)
D) Simple network management protocol (SNMP)
14. What is a value-added network?
A) Are natural parts of the Earth's environment that can be used as physical paths to carry electrical signals.
B) A way to use the public telecommunication infrastructure (e.g., Internet) to provide secure access to an organization's network
C) A private network, provided by a third party, for exchanging information through a high capacity connection.
D) Refers to a type of cable composed of four (or more) copper wires twisted around each other within a plastic sheath
15. What includes the plans for how an organization will build, deploy, use, and share its data, processes, and IT assets?
A) Enterprise architect
B) Information architecture
C) Infrastructure architecture
D) None of the above
16. Which of the following is not an primary business goal of enterprise architectures?
A) Reduce costs/improve productivity
B) Improve customer satisfaction
C) Generate goals
D) Create competitive advantages
17. What is a backup?
A) Restoring the information backup
B) The ability to get a system up and running in the event of a system crash or failure
C) An exact copy of a system's information
D) All of the above
18. What is the primary difference between the different types of backup/recovery media?
A) Cost
B) Speed
C) Expense
D) All of the above
19. What is a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood?
A) Hot site
B) Disaster recovery plan
C) Disaster recovery cost curve
D) None of the above
20. Which term describes legitimate users who purposely or accidentally misuse their access to the environment and cause some kind of business-affecting incident?
A) Hactivist
B) Social engineering
C) Virus
D) None of the above
21. Which of the following is not one of the three primary information security areas?

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