Starbucks’ Special Blend
Tiffany A Noble
Upholding a mission statement that aims to inspire and nurture the human spirit- one person, one cup, and one neighborhood at a time, it’s no wonder that Starbucks is the number one coffee business in the world. Although the success can be attributed to Starbucks’ CEO Howard Shultz’s accurate premonition of the company’s direction and future expansion; a vast portion of due recognition is warranted to Starbucks’ Human Resource Management (HRM) department. Through a comprehensive selection process, strong training and development program, and a highly competitive pay package, the HRM has set the standard for other ...view middle of the document...
After checks in the block have been met the applicant is welcomed to the Starbucks as a partner and the window of opportunity opens.
Although the welcoming cup of java or the weekly pound of coffee allotted may be tempting enough to want to be a partner, it’s no secret that partners are accepted and welcomed to a unique corporation. Scratching the surface of opportunities meets the most basic of human needs and partners are rewarded with their very own special blend of benefits. This includes but is not limited to same-sex or opposite-sex partner’s comprehensive health coverage that entails medical, dental and vision care. The Future Roast- a highly competitive 401(k) program, provides a great opportunity for financial growth especially since Starbucks offers a company contribution match. For future growth opportunities they offer what they refer to as the Bean Stock-equity reward plan, or the Stock Investment Plan (S.I.P.) which allows partners to purchase company stock at a discounted price through payroll deductions. In addition, partners receive even more benefits to include tuition re-imbursement, disability, and even adoption assistance benefits. As this list can go on and on, it shows that the HRM department has really gone the extra mile to ensure their partners are well cared for.
While everyone is not free from hardship during their lifetimes, Starbucks HRM has enacted key programs in order to offer assistance. The Starbucks’ Employee Assistance Program (EAP) is one of many that provides short- term counseling for stress related issues, emotional difficulties, and critical incidents in the workplace and addresses a variety other personal concerns. Another program offered is the Caring Units Partners (CUP) Fund. This program provides financial assistance to those who are experiencing a financial crisis such as a death of a family member, natural disaster, or another extreme circumstance. These are just a few of the assistance opportunities that are available to all partners. While on a more positive and preventive note, Starbucks also offers a Health and Wellness program.
To uphold the high standards of Starbucks partners and maintain consistency from one region to the next, Starbucks has implemented employee development and training programs. The Barista Basics Training Program consist of on-the-job, one-on-one training with the site manager for the newly hired barista. This training gives the new partner the essential skills and intuitive tools necessary to instill confidence and competence while providing the Starbucks Experience. In addition to basic training for baristas and management training programs for the new manager, Starbucks also provides continuous online training through the Starbucks intranet, and partner development programs. Although each barista and partner is an essential part of the team, Starbucks supports each member’s...