Ethics case study
March 12, 2013
Jerry McCall is Dr. William’s office assistant. He has received professional training as both a medical assistant and a LPN. He is handling all the phone calls while the receptionist is at lunch. A patient calls and says he must have a prescription refill for Valium, an antidepressant medication, called in right away to his pharmacy, since he is leaving for the airport in thirty minutes. He says that Dr. Williams is a personal friend and always gives him a small supply of Valium when he has to fly. No one except Jerry is in the office at this time. What should he do? In this case study I am going to answer a ...view middle of the document...
He knew he was flying he should have had it all taken care of days earlier. My advice to Jerry would be to do what is knows is right and not refill the perceptions but be kind and apologetic. Let him know by law there is nothing you can do without the consent of the doctor. If Jerry thinks that “oh just this one time won’t hurt , no one will find out “ it may come back to haunt him .he will have to ask himself is it really worth losing his job and possibly having a lawsuit on his hands.
As I mentioned before jerry will be facing some really bad legal issues if he does as the patient asked. Lawsuit from the doctor or facility for sure and possibly prison time. He will probably not be able to work in health care again with this on his record. Ethically it is wrong because he knows he is not in the position to be the one refilling the medications. Some problem solving methods that might help Jerry figure out what he is going to do include. Prioritize, is it worth losing so much to make this one patient happy. Urgency, are these...