Organization Management Essay

1004 words - 5 pages

How Effective Management of Operations Contributes To Competitive Advantage at Giordano
Globalization, fierce competition, and unpredictable changes in customer tastes are some of the issues that threaten the future of many companies. Companies need to manage their operations effectively to counteract the effects of these market forces and gain competitive advantage.
Competitive advantage has been defined as something that a company does particularly well (David, 2011, p. 9). This means possessing a unique resource, capability, or technology. Porter (1985) pioneered the view that competitive advantage is best achieved through the activities, or operations, of a company because a certain ...view middle of the document...

com.hk). Its brands include Giordano Concepts, Giordano Junior, Giordano Ladies, and BlueStar Exchange. The company operates in a competitive industry, with competition from companies including Gap. Giordano has grown to dominate the Asian market by focusing on operations components such as lean production, employee motivation, speed of delivery, and others. Analysis of these aspects follows.
Giordano designs clothes that appeal to customers, both in terms of features, benefits, and prices. Elegance of design makes a product stand out and appear superior in the eyes of customers. Great design, however, should not be emphasized over affordability. This consideration influences Giordano’s decision to keep its prices low while providing customers value for money (Wirtz, n.d., cited in Barnes, 2007).
The operational processes at Giordano are engineered to eliminate waste, cut costs, and deliver products faster. Speed is important in the fashion industry due to rapid changes in customer tastes and preferences. By demanding fast procurement services from its suppliers and shortening its production cycles, Giordano has been able to withstand economic crises and grow (Wirtz, n.d., cited in Barnes, 2007, p. 40).
Giordano’s success has also been attributed to high-quality customer service provided by its “dedicated, well-trained, and ever-smiling sales force” (Wirtz, n.d., cited in Barnes, 2007, p. 39). Commitment to quality also earned them ISO 9002 certification and various other awards. The quality of a product refers to how well it fulfills the needs, or purposes, of the customer. Producing quality products and services, therefore, requires knowledge of customer needs and expectations. Giordano attains and sustains the quality imperative by training its staff to be competent enough not to make errors. Production equipment and processes are also checked for accuracy and consistency. Feedback mechanisms, either built into production systems or received from customers, are important in providing quality products and services.
Capacity, facilities, and supply chain relationships are the other operations management decisions that contribute to competitive advantage at Giordano. Capacity, which is the output level that a company can achieve in a given time period, is an important operational consideration because it determines how well the company matches supply and demand (Brown et al., 2001). Using Information Technology (IT) to forecast demand and manage its inventory, Giordano has succeeded in running simple stores,...

Other assignments on Organization Management

Organization Behavior Essay

1202 words - 5 pages report is to understand the demographics and level and types of diversity of the workforce in the author’s organization. After which identify and describe the diversity management strategy that the organization employs, with the aims to eliminate issues and challenges of a diverse workforce and improve overall performance of the organization. 2. Demographic and Diversity of the workforce Singapore’s workforce is naturally diverse due to the

Organization Cdfajsuvnbsjkvnbjkncjkn Essay

934 words - 4 pages bottom-line consequences. The next challenge is to better understand how this organizational orientation can be achieved and sustained. The emerging capabilities approach to strategic management offers a rich array of ways to design change programs that will enhance a market orientation. This approach seeks the sources of defensible competitive positions in the distinctive, difficult-to-imitate capabilities the organization has developed

Business Organization

837 words - 4 pages Business Organization Martin Castro University Of Phoenix BIB/220 Table of Contents Title Page ……………………................................................................................... 2 Introduction ……………………………..................................................................... 4 Types of Organizational Information

Organization Change

1531 words - 7 pages credits this to poor service delivery and the institution of menus that are irrelevant to their target market’s needs. With this observation, the company has taken it upon itself to institute a number of changes to the organization structure it has in the US. This will be done by altering its management layers, which should resultantly place it at a better position to respond to its customer tastes and trends. In order to achieve this, the

Business Organization

1415 words - 6 pages Business Organization George Amaro BUS 311: Business Law I David MacKusick July 11, 2016 Business Organization When the decision is made to start a business the next step is to decide on the type of business entity is to become. This decision is an extremely important one and can have lasting repercussions if all of the details of each business type are not known. Deciding on what type of business entity to have one will have to look

International Accreditation Organization

287 words - 2 pages IAO - International Accreditation Organization Category: World References IAO - International Accreditation Organization   The International Accreditation Organization (IAO) is an international quality assurance agency, working to improve quality assurance standards of organizations all over the world. With its global network of experts, IAO grants accreditation to educational institutions, corporations, professionals and qualified

Business Organization Check Point

453 words - 2 pages by state statue. ("Forms Of Business Organization", 2013). They are similar to a typical corporation except owners have limited personal liability for any debt and actions of the limited liability company. They also include things like providing management flexibility and benefit of pass-through taxation. Owners of a Limited Liability Company usually are called members and the owner can be an individual, corporation, other limited liability

Virtual Organization Strategy

1625 words - 7 pages existing customers, employees, and reputations. The biggest threat is management conflicts when deciding how to run the firm. Merging with another organization adds instant cover and the market share grows. A weakness can include managing resources such as operations, equipment, and staffing. There are other aspects to consider if the company decides to go international and they are globalization, contributing factors to exchange rate risks

Organization And Behaviour

3761 words - 16 pages Managers using real organisation. There is a profound relation between the management theories and management practices, because without the application of these theories in an organization, the management of that organization cannot work effectively and cooperatively with their workers. When the managers have to apply at workplace some of motivation theory, they have to choose from different situation and different type of workers. For

Culture Analysis Of An Organization

2964 words - 12 pages , leadership practices, strategy emphasis, management practices, organizational glue, the criterion for success and dominant organizational characteristics Azhar (2003). Hofstede’s cultural framework provides a platform for extensively analyzing the culture of an organization, as its cultural dimensions present a two-way approach to an organizational culture. The competing values framework, unlike Hofstede’s theory only uses a single

Training For A Better Organization

2853 words - 12 pages workers in all industries and must implement processes to retain their knowledge within the organization. They bear increasing responsibility for knowledge management systems, informal knowledge exchange networks, communities of practice, and more. However, the context in which they are practiced is shifting, driven by two strong trends-technology and the increased expectations of WLP professionals to leverage technology effectively, and

Similar Documents

Management Organization Essay

702 words - 3 pages . Organization theory originally focused primarily on the organization as a unit, as opposed to organization behaviour, which explored individual and group behaviour within the organization. This perspective is sometimes also called “macro-OB”. 3. Two Types of Decisions- a. Programmed Decisions Routine Automatic processing b. Non-programmed Decisions 4. Satisficing- Choosing acceptable alternative to resolving a problem or pursuing an opportunity

Organization Essay

754 words - 4 pages employee`s behavior is within the company. Organization behavior helps manager predict employee`s behavior, reform them, and remove undesired behavior. Private security management deals with people organization behavior should be in place in all departments in the criminal justice system and private security agency to work free, safe, and behavior environment with employees, customers, society, community, social group, and social organizations

Sales Organization Essay

604 words - 3 pages Sales Organization Forms from export department to global key account management, application in B2C- vs. B2B-markets Table of Content 1.  Sale management in the 21st century 2.  Selling in B2C vs. B2B markets 3.  Sales Organization •  Vertical Structure •  Line Organization •  Line and Staff Organization •  Horizontal Structure •  Geographic Organization •  Product Organization •  Organization by Customer type or market

Work Organization Essay

538 words - 3 pages . The top manager role is to set goals and vision for organizations The second management structure is the middle manager who consists of Directors or Heads of Branches, Regions, Divisions, Departments. The middle manager’s role to create a tactical plan for the department. That plan should align with the organization goals. The third management structure is first- line managers which consist of Manager, Supervisors, and Team Leaders. Their role is to create operational plans for day to day business. References