Choose an organisation that has gone through a change process and critically evaluate the management of that change process by the consultant(s) or change agent(s) involved.
The full assessment criteria is overleaf but please note the following information :-
In order to evaluate the management of the process it is necessary to understand the situational context to assess how appropriate the consultant/change agent approach was. Consequently, it is necessary to present the ...view middle of the document...
This includes showing an awareness to the issues confronted at each stage and how they were 'managed' by the consultant/change agent. Consequently, it is important to be clear about the culture of the organisation and the sources of resistance BUT also to be clear as to how this insight/knowledge was gained (i.e. methods of analysis in use and information sources used).
It is necessary to evaluate the actions of the consultant/change agent with respect to the situation, their skills and experience and the results achieved (or other criteria you see as appropriate). The criteria you are using is therefore needing to be justifiable (i.e. if the situation prevented a more appropriate course of action then this may not be the 'fault' of the consultant/change agent).