Interview of Health Care Leader
September 3, 2012
Regina Phelps, MN, PhD, RN, NEA, BC
Interview of Health Care Leader
Leaders and managers can often be interchangeable. Although they have many similarities, there are some differences between them. Parker and Hyrkas (2011), stated “nursing management and leadership are primary stakeholders who develop and collaborate the transformation of health care, deliver world class value, and optimize the health of patients and the community” p. 567). Leaders are individuals who “use interpersonal skills to influence others” to work toward a common and specific goal (Sullivan & Decker, 2009, p. 45). Managers ...view middle of the document...
They include autocratic leadership, democratic leadership, laissez-faire leadership, and bureaucratic leadership. The individuals who practice autocratic leadership believe that employees are motivated by external forces. External forces include individuals in positions of power and authority. Autocratic leaders make decisions and use “coercion, punishment, and direction to change followers’ behavior and achieve results” (Sullivan & Decker, 2009, p. 46). Democratic leaders believe individuals have internal drives that motivate them to be successful. This internal drive causes the individual to be active participants in decision-making and task completions. Democratic leaders allow the majority of the group to direct goals and set protocols that help them achieve those goals. Laissez-faire leaders also believe individuals have an internal drive to motivate them to complete tasks. The difference is that the laissez-faire leaders believe individuals do not need to facilitate or direct the employees in completing the assigned tasks. These leaders leave the individuals alone and allow them to make their own decisions on how to complete those assigned tasks. The bureaucratic leader believes individuals are motivated by external forces. This type of leader does not trust their employees to make decisions. These leaders rely on organizational policies and procedures to “identify goals and direct work processes (Sullivan & Decker, 2009, p.46).
An interview of a health care leader was performed. Mrs. Lourdes Salandanan is the Corporate Director of Education. She has been a registered nurse for twenty-four years. During those twenty-four years, Mrs. Salandanan worked in Critical Care for ten years. She also worked fourteen years in Staff Development. She has also had twelve years of experience in Leadership and Management.
Description of a Leader
Mrs. Salandanan expressed her opinions on what she thinks a leader is. Mrs. Salandanan believes a leader is someone who “influences change and improvement.” She believes that change and improvement can occur in the processes of the organization, among staff and team members, including staff development and improvement.
Important Qualities or Characteristics of Leaders
Mrs. Salandanan believes characteristics necessary of a leader is intelligence and emotions. She thinks it is necessary for leaders to have good communication skills. The leader must also have a commitment to excellence and humility.
Personal philosophy of leadership
Mrs. Salandanan has had many years of experience in a leadership and management role. Throughout her years of experience, she believes leaders must “lead others by example.” Leading others by example exemplifies the proper way to present self and proper work ethics.
Learning Experiences that Influence Personal Development
Mrs. Salandanan has had several learning experiences that have influenced her personal development as a leader. She...