This website uses cookies to ensure you have the best experience. Learn more

Mcdonnalds Consumer Behaviour Essay

3456 words - 14 pages

BAB I
PENDAHULUAN

1.1 Latar Belakang Masalah
Jika Anda sedang mengemudi di jalan umum dan menemui sebuah lambang berupa dua busur kuning cerah yang menyerupai huruf M, apakah yang terbersit dalam pikiran Anda? Ya, ingatan Anda kemungkina besar langsung tertuju kepada restoran McDonald dan makanan cepat saji yang lezat di lidah. McDonald’s Corporation tidak diragukan lagi merupakan sebuah raksasa dunia dalam bisnis makanan siap saji. Diawali dengan pendirian restoran pertamanya di tahun 1940 oleh dua bersaudara Dick dan Mac McDonald, rangkaian rumah makan siap saji yang menyediakan pilihan menu khas seperti hamburger, minuman ringan, kentang goreng, filet ayam serta beberapa pilihan ...view middle of the document...

2. Dan menurut sumbernya, dalam penelitian ini penulis mengumpulkan data melalui dokumentasi, yaitu mencari data-data melalui media internet.

1.5 Hipotesis

Hipotesis merupakan jawaban sementara untuk masalah yang diteliti, yang dapat dirumuskan sebagai berikut :
Restoran cepat saji McDonald’s mampu memenuhi kebutuhan para konsumennya dengan jenis perilaku konsumen Budaya.



BAB II
LANDASAN TEORI

2.1 Perilaku Konsumen

Perilaku Konsumen adalah proses dan aktivitas ketika seseorang berhubungan dengan pencarian, pemilihan, pembelian, penggunaan, serta pengevaluasian produk dan jasa demi memenuhi kebutuhan dan keinginan. Perilaku konsumen merupakan hal-hal yang mendasari konsumen untuk membuat keputusan pembelian. Untuk barang berharga jual rendah (low – involvement) proses pengambilan keputusan dilakukan dengan mudah, sedangkan untuk barang berharga jual tinggi (high – involvement) proses pengambilan keputusan dilakukan dengan pertimbangan yang matang.
1) Pemikiran yang benar tentang konsumen
Konsumen adalah orang pemakai barang dan/atau jasa yang tersedia dalam masyarakat, baik bagi kepentingan diri sendiri, keluarga,, orang lain, maupun makhluk hidup lain dan tidak untuk diperdagangkan.

2) Penelitian konsumen sebagai suatu bidang yang dinamis
Perilaku konsumen dikatakan dinamis karena proses berpikir, merasakan, dan aksi dari setiap individu konsumen, kelompok konsumen, dan perhimpunan besar konsumen selalu berubah secara konstan. Sifat yang dinamis demikian menyebabkan pengembangan strategi pemasaran menjadi sangat menantang sekaligus sulit. Karena itu suatu perusahaan harus senantiasa melakukan inovasi.

2.2 Roda analisis konsumen

Roda analisis konsumen adalah kerangka kerja yang digunakan pemasar untuk meneliti, menganalisis, dan memahami perilaku konsumen agar dapat menciptakan strategi pemasaran yang lebih baik. Roda analisis konsumen terdiri dari tiga elemen: afeksi dan kognisi, lingkungan, dan perilaku.

Elemen pertama adalah afeksi dan kognisi. Afeksi merujuk pada perasaan konsumen terhadap suatu stimuli atau kejadian, misalnya apakah konsumen menyukai sebuah produk atau tidak. Kognisi mengacu pada pemikiran konsumen, misalnya apa yang dipercaya konsumen dari suatu produk. Afeksi dan kognisi berasal dari sistem yang disebut sistem afeksi dan sistem kognisi. Meskipun berbeda, namun keduanya memiliki keterkaitan yang sangat kuat dan saling memengaruhi.

Manusia dapat merasakan empat tipe respons afektif: emosi, perasaan tertentu, suasana hati/mood, dan evaluasi. Setiap tipe tersebut dapat berupa respons positif atau negatif. Keempat tipe afeksi ini berbeda dalam hal pengaruhnya terhadap tubuh dan intensitas perasaan yang dirasakan. Semakin kuat intensitasnya, semakin besar pengaruh perasaan itu terhadap tubuh, misalnya terjadi peningkatan tekanan darah, kecepatan pernapasan, keluarnya air mata, atau rasa sakit di perut. Bila intensitasnya lemah, maka...

Other assignments on Mcdonnalds Consumer Behaviour

Course Syllabus Essay

2610 words - 11 pages [pic] COURSE SYLLABUS Semester: Fall, Year: 2012  College Mission Statement Richard J. Daley College provides high-quality education which leads to academic success, career development, and personal enrichment that fulfill diverse community needs. Mathematics Department Mission Statement Our mission is to deliver excellent service and to provide learning opportunities by offering a wide range of mathematics courses, which will help our

Management Essay

1477 words - 6 pages Boeing Management Planning Heather Oetzel MGT 330 October 22, 2012 Joe Cheng Abstract Boeing is known as “the world’s leading aerospace company and the largest manufacturer of commercial jetliner and military aircraft combined ("The Boeing Company: About Us", 2012). Every company uses different types of management techniques including how the planning function of management is used. Planning allows organizations to develop how the

Assisted Suicide

1015 words - 5 pages Should physician-assisted suicide be legal? While I believe if one chooses to end his or own life through physician assistance for reasons that they chose, the choice should be up to the individual. Physician-assisted suicide should be at one's discretion. “Assisted Suicide, also called Voluntary Euthanasia, is currently a contentious issue in many countries. Because Euthanasia is legal in a few modern democracies: the Netherlands, Belgium

Tanglewood Case 1

797 words - 4 pages Tanglewood’s staffing strategy requires the organization to make key decisions about the acquisition, deployment, and retention of the organization’s workforce. In order to accomplish this, Tanglewood’s must make thirteen decisions regarding its staffing levels and its staffing quality. One of the first decisions that Tanglewood needs to choose is to acquire or develop talent. Tanglewood should try to develop their current talent because one

Nnnnn

1391 words - 6 pages Есе по въпроса: Кои от всички „действащи” лица могат да се разглеждат като морално отговорни и в какво именно? по казуса Форд „Пинто” Корпоративните злодеяния са нанесли повече вреди на обществото от всички улични престъпления взети заедно. Според данни на ФБР сумата от уличните престъпления възлиза на $3.8 млрд. годишно, а загубите от корпоративните измами между $100 млрд. и $400 млрд. годишно

The Penis

1052 words - 5 pages The short story ”The Penis” is written by Hanif Kureishi. The short story is about a penis, which has been separated from its owner Doug, who we hear from later on. At first though we hear about a guy called Alfie who was “a cutter – a hairdresser – and had to get to work”. He is having breakfast with his wife, when she asks him what he did last night, and if he had a good time last night? Alfie can not remember what he did last night, he then

Managed Care Paper

543 words - 3 pages Managed Care and Case Management Care Marvin Lloyd BSHS/402-Case Management 27 August 2012 Virgil Miller Managed Care are techniques employed to help reduce the cost for providing health benefits and a system for improving organizations quality of care

Media

439 words - 2 pages The life expectancy is lower; so people are not kept alive with drugs for decades in a virtual sleep state. There is less state education; so kids don't have it drilled into them that their only goal in life is to make money, at the cost of 'everything' else. The health care is less; so diseases, usually brought by Westerners, kill many more than they do in countries where drug companies can make a fortune from selling medicines that aren't

Chapter 6 International Business

7113 words - 29 pages are unambiguously pro-producer and anti-consumer, and tariffs reduce the overall efficiency of the world economy. Subsidies D) A subsidy is a government payment to a domestic producer. By lowering costs, subsidies help domestic producers in two ways: they help producers compete against low-cost foreign imports and they help producers gain export markets. However, many subsidies are not that successful at increasing the international

Scope And Goals

279 words - 2 pages whether some customers prefer vegetarian products. The goal is to refine the process and provide product recommendations to each store. Each store will have personalized recommendations to compliment the consumer. In addition, it will offer the best products available and satisfy the customers to keep them coming back and possible gaining new customers. It will also give the company an idea of product trends since some consumers tend to change their

Meerkat

251 words - 2 pages Meerkat The meerkat or suricate, Suricata suricatta, is a small mammal belonging to the mongoose family. Meerkats live in all parts of theKalahari Desert in Botswana, in much of the Namib Desert in Namibia and southwestern Angola, and in South Africa. A group of meerkats is called a "mob", "gang" or "clan". A meerkat clan often contains about 20 meerkats, but some super-families have 50 or more members. In captivity, meerkats have an average

Similar Documents

Mgt216 Essay

714 words - 3 pages are taking. We don’t always think like the consumer, so therefore we don’t always get the same results as the consumer. We have to remind ourselves that the consumers keep us in business by purchasing our products. Release or publish information decreases the risk of more issues arising and allows the consumers to make their own choices. Company values are embodied in the products sold to consumers therefore we need to make sure it is safe. We

Economy Effect Of Marijuana Essay

277 words - 2 pages Modern American History by Alan Renga 2nd Mid Term! You will be given 3 Short Essay questions and 20 Multiple Choice questions deriving from this list! 80 points total! The 1920s Warren Harding then Calvin Coolidge Tea Pot Dome 1st Red Scare Immigration Restriction, Sacco and Vanzetti Langston Hughes, Marcus Garvey, KKK Prosperity, advertising Prohibition, Al Capone Flappers, Clara Bow, Rudolph Valentino Babe Ruth, Jack Dempsey

The Vc Shakeout Essay

2033 words - 9 pages ECONOMY 26 Luring a big firm to town is not the secret to job growth DEFEND YOUR RESEARCH 30 Are morning people wired for success? VISION STATEMENT 32 The social web’s east-west divide COLUMN 38 Warren Bennis looks back on his surprising path to fame New Thinking, Research in Progress hbr.org New Thinking, Research in Progress hbr.org FIRST The VC Shakeout Venture capital hasn’t worked for a decade and must be radically

Hospitals Paper

6014 words - 25 pages I hope to provide in this paper a comprehensive understanding for what the term “hospital” has become. Hospitals are an extremely complex system that man has created and shaped and reshaped throughout history. My goal in writing and researching this paper will be to provide those who read it a clear understanding on how the hospital system got to where it is today, and to shed some light on the many organizations that affiliate with and