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Management Information Systems Essay

2655 words - 11 pages

MIIZ04, ME001-S : Analysis and Design of Management Information System
by Dr. Eric C.C. Tsang (曾祥財 曾祥財) 曾祥財 FIT, MUST
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Chapter 4

Ethical and Social Issues in Information Systems
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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

LEARNING OBJECTIVES

• Identify the ethical, social, and political issues that are raised by information systems. • Identify the principles for conduct that can be used to guide ethical decisions. • Evaluate the impact of contemporary information systems and the Internet on the protection of individual privacy and intellectual property. • Assess how information systems have affected everyday life.

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These issues have five moral dimensions: information rights and obligations, property rights and obligations, system quality, quality of life, and accountability and control.

Figure 4-1

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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

Understanding Ethical and Social Issues Related to Systems

• Five moral dimensions of information age • Major issues raised by information systems include: • • • • • Information rights and obligations Property rights and obligations Accountability and control System quality Quality of life

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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

Understanding Ethical and Social Issues Related to Systems

• Four key technology trends that raise ethical issues
• Computing power doubles every 18 months
• Increased reliance on, and vulnerability to, computer systems

• Data storage costs rapidly declining
• Multiplying databases on individuals

• Data analysis advances
• Greater ability to find detailed personal information on individuals • Profiling and nonobvious relationship awareness (NORA)

• Networking advances and the Internet
• Enables moving and accessing large quantities of personal data

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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

Understanding Ethical and Social Issues Related to Systems

Nonobvious Relationship Awareness (NORA)

NORA technology can take information about people from disparate sources and find obscure, nonobvious relationships. It might discover, for example, that an applicant for a job at a casino shares a telephone number with a known criminal and issue an alert to the hiring manager.

Figure 4-2

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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

Ethics in an Information Society

• Basic concepts form the underpinning of an ethical analysis of information systems and those who manage them
• Responsibility: Accepting the potential costs, duties, and obligations for decisions • Accountability: Mechanisms for identifying responsible parties • Liability: Permits individuals (and firms) to recover damages done to them • Due process: Laws are well known and understood, with an ability to appeal to higher authorities

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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

Ethics in an Information Society

• Ethical analysis: A five-step process
1. Identify and clearly describe the facts 2. Define the conflict or dilemma and identify the higherorder values involved 3. Identify the stakeholders 4. Identify the options that you can reasonably take 5. Identify the potential consequences of your options

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Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems

Ethics in an Information Society

• Candidate Ethical Principles
• • Golden Rule
• Do unto others as you...

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