This website uses cookies to ensure you have the best experience. Learn more

Management In Use Essay

1030 words - 5 pages

New System Proposal for Riordan Manufacturing, Inc

Kwame H. Ireland


June 24, 2014

Professor Robert Babcock

Proposal: Riordan Manufacturing
Riordan Manufacturing has expressed the need for a new Customer Relationship Management (CRM) System. In view of this, a needs analysis was completed and the results proved the need for the new system to be put in place. Riordan allocated the appropriate budget for this project to ...view middle of the document...

The client-service associate will be able to use the different search components as well to look up information about the client, for example: run search queries by location, client size, ordering history, last date of sale, etc. The client-service associate will also be able to view all conversations with the client by looking at the communication details. The CRM system will also allow the client services department to create promotional deals and contact the clients via the CRM system.
Business Requirement(s) Driving the Need
Riordan has been in business for 21 years, however with the spike in competition and the lack of a CRM system in place, Riordan is committed to meeting these needs. Riordan is looking to increase the employees in the client services department for the overall growth and need for this specific department; the company is looking to hire on close to 100 client-service associates to work the entire globe. The global presence of Riordan and being an industry leader are driving the needs for the new CRM system to be rolled out within the next 6-12 months, if not sooner. Losing clients and potential clients because of a lack of system in place is not acceptable; therefore a system will be put in place by the spike in competition. Since there is not a full CRM system in place now, the system will benefit the company in building relationships, as well as providing numerous advantages for the client-services and sales departments. The new CRM system will build on the commitment of customer loyalty and long-term relationships for Riordan Manufacturing.
Information used in the System
As covered throughout each of the above sections, the information and data used in the new CRM system will be extremely beneficial to the company and building client relationships. The CRM system will improve efficiency and productivity for the client services and sales departments. The main data used in the system will be client specific and specific historical data.
Security/Ethical Concerns
Security is a huge concern, just like with any other organization. Client information and overall data security is at the core of Riordan’s technology mission and reputation. Each employee using the CRM system will have to login with their credentials; the system administrators will be able to track all user history, to again protect Riordan and its clients.
Being an...

Other assignments on Management In Use

Drug Use Essay

954 words - 4 pages Drug Use The increase of drug use in this generation we are more exposed to the dangers of drugs. Drugs have affected the way society can evolve and become better. For instance there has been an increase in our generation due to adolescents experimenting with illegal substances. Many consequences of using these drugs are withdrawals, drug dependence, personality change, and many more. This essay will be looking at some of the effects of

Drug Use In Sports Essay

723 words - 3 pages   they disappointed. 4 in 10 teenage steroid users credit their knowledge of and use of the  drugs to a famous athlete, which is why it is so critical to inform people of the danger that  come with steroids and the numerous reputations they have shattered. It is my goal  throughout this speech to not only enlighten you as to what steroids are and why they are  such a problem, but also urge you to never let the use of these deadly drugs cross your mind

What Are The Main Types Of Agency That Organisations Use In Recruitment? What Are Their Major Costs And Benefits?

3590 words - 15 pages What are the main types of agency that organisations use in recruitment? What are their major costs and benefits? I. Introduction This essay examines the major cost and benefits of the main types of agencies, that organisations use in recruitment. In first part I will explain background of the market. Then I will move on to explain each of the types of agency used in recruitment. After that I will carefully examine their major costs and

The Rspca And The Use Of Social Media For Public Relations Purposes

1927 words - 8 pages The use of Social Media channels for public relations purposes has become increasingly popular in recent years; organisations use a variety of channels in order to effectively communicate with their publics. The NSW RSPCA demonstrates how a not-for-profit organisation can utilise several social media channels to successfully enhance and maintain their reputation as well as relating with their publics. The methods in which the NSW RSPCA uses

Internal Use Only

365 words - 2 pages The following report will address the three main IT infrastructure domains that the Richman Investments “Internal Use Only” data classification policy applies to. “Internal Use Only” is used to classify any internal data shared within our organization that may or may not be confidential in nature but is not intended to leave the company. The three main domains affected by this policy are the User Domain, Workstation Domain, and the LAN Domain

Psychology Of Fragrance Use

7433 words - 30 pages individual odor donors. Fragrances thus appear to interact with body odor, creating an individually-specific odor mixture. In a third experiment, the odor mixture of an individual’s body odor and their preferred perfume was perceived as more pleasant than a blend of the same body odor with a randomly-allocated perfume, even when there was no difference in pleasantness between the perfumes. This indicates that fragrance use extends beyond simple masking

Acceptable Use Policy

805 words - 4 pages Assignment: Create an Internet and Email Acceptable Use Policy Course Foundations of Computer security Instructor: Amanda Lawrence Cooley Investments is an organization based upon client trust and confidentially. Without the trust placed in the organization by the clients, the organization will cease to exist. As such, every employee should consider their daily actions and the correlation of those actions to the trust placed in the

Use Of Games In The Elt Classroom

443 words - 2 pages move on to the next. Finally, songs are a valuable resource that teachers can make use of in order to cause language learning. While singing, learners are often exposed to new vocabulary and structures. Also, students become familiar with pronunciation ad rhythm. Children might sing as they do every day activities such as picking up toys, washing hands, etc. Even though at the beginning students do not actually understand what they are

Personal Use Of Company Resources

1144 words - 5 pages very diligent about excessive usage or very abusive of company policies. The line between the two can be a very fine one but determining what constitutes excessive will always seem to be controversial. Personal Use of Company Resources Everyone at some point has used company resources for personal use whether it is office supplies, copiers/printers or computers. In today’s society people spend more time at work then they do at home with their

Sin City (Use Of Color)

1020 words - 5 pages Sin City and The Use of Color There are many aspects in film today that help make it what it is. A film couldn’t live up to it’s full potential without lighting, sound, and actors. However, quite possibly one of the biggest advances in film was the introduction of color. Nothing brings a movie to life more than seeing every hue of the rainbow. Today’s world demands the use of color in film, but is very underrated. For the most part, every

American's Should Not Use Credit Cards

1106 words - 5 pages future of these individuals that get caught up in credit card debt. Most young adults and college students already have a lot of debt from student loans themselves. When they get caught up in so much debt it puts a lot of stress on the individuals and can run into the line of drug use or suicide. THESIS (part of paragraph 1): Using a credit card leads most Americans into debt. Be careful making statements about “most” Americans I. Primary

Similar Documents

The Beneficial Use Of Honey In Wound Management

1228 words - 5 pages The Beneficial Use of Honey in Wound Management Introduction The use of honey for medicinal purposes has been around for thousands of years. It has been documented to the era of the ancient Egyptians, to the days of the Islamic Prophet Muhammad, even to the battles of World War I. The use of honey has so far declined due to the advances in medicine; however, the improvements in antibiotics are not without flaws

Information Use Paper

812 words - 4 pages Information Use Paper Tyler Claire CIS/319 University of Phoenix Facilitator John Ziah October 19, 2012 Information Use Paper The executive summary has critical information Technology. The bullets the author will discuss are as followed. Identifying and describing ways information technology is used in organization today and techniques on organization flow. The organization the author

Energy Use Essay

2162 words - 9 pages on the motors By encouraging the use of motors in the higher efficiency ‘band’ EFF1 , the European Commission expects to reduce significantly the consumption of electricity by industry. This in turn will lower the environmentally harmful emissions from power stations. Scheme benefits ... ... to motor users The use of higher efficiency motors is financially beneficial, almost by definition and regardless of any scheme: ● higher efficiency

Everyday Use Essay

339 words - 2 pages Everyday Use ‘’Point of View’’ Outline Thesis Statement: In the short story ‘’ Everyday Use’’ Alice Walker captured the importantance of honesty and integrity, above artificiality and posturing which resulted in a positive change. * Artificiality and Posturing 1. ‘’She never took a shot without the house included’’ (158) a. How can you appreciate air looms, when you can’t appreciate family 2. ‘’She’s dead’’ Wangero said