Manage own performance in a business environment
1.1 Outline guidelines, procedures codes of practice relevant to personal work
There are a number of guidelines and procedures in place to enable me to do my job not
only to the best of my ability but in a professional manner. Whilst in the warehouse there
are procedures that need to be followed.
When entering the building, I need to sign a fire register with time I’ve arrived and also
every time I leave the building, even if I go out only for a launch. In case if there is a fire.
Before entering a shop floor, I got to wear Hi-Viz (High Visibility Vest), for anyone being able
to see me, especially for truck ...view middle of the document...
The benefits include fast and reliable completion of tasks.
1.4 Explain how to agree realistic targets
The targets must be realistic, so that the employee like me has a good chance of attaining
This can make me feel good about myself and allow to work without stress. If the targets
are set too high, it could make me feel under pressure to do the impossible, I may feel
vulnerable and I have failed. The targets can be set by my Line Manager and also by my
team. If I struggle with time, I got to prioritise some of my work by importance and discuss
the plan with my Manager.
1.5 Describe ways of planning work to meet agreed deadlines
The first thing to do is to prioritize my work. Place the most important job at the top and the
least at the bottom. When I’m judging priorities, I need to do several things; determine what
is required – times, dates and deadlines, the number of jobs that need to be done, figure
out what is required - ask yourself "What must I do that nobody can or should do for me?"
1.6 Explain the purpose of keeping others informed about progress
The purpose of keeping others informed about my progress is so that other people can
assist if I’m struggling. I can work as a team together to get the task finished. Others can give
me tips and say how I could improve my work and the task will get finished quicker.
1.7 Explain the purpose and benefits of letting other people know work plans need to be
It respects people's time and allows people to be better prepared for work, mentally,
physically and if anything else is needed. It is respectful of the other person's time to give
them a good idea of what and how I want them to do something and when they need to
start. If these plans change, respect demands that I inform others involved of the changes to
these plans. Letting people know in good time just makes work more efficient and respects
the other person's time and effort.
1.8 Describe the types of problems that may occur during work
The types of problems that may occur during your work are:
- Computer crashing
- work not getting saved
- Power cuts
- Photocopier runs out of toner
- Photocopier runs out paper
-people not available
All of these issues can be resolved. Any technical fault that involves my computer I should
report this to IT support team. As a large company we do have a team of technicians to
help solve various problems. Things like photocopier running out of paper use my brain and
fill the paper tray myself with the correct size and type of paper. If there is a jam, try and
resolve this myself without creating danger or ask somebody who knows how to fix this. If
someone is required but not available or if I’m having trouble tracking them down, the best
thing to do is direct task the next person in line.
1.9 Describe ways of seeking assistance with getting help to...