MRP: Literature review.
1.1 Background of the company.
Development bank of Singapore (DBS) is a leading consumer bank based in Singapore. DBS is one of the largest financial services groups in Asia, with operations in 16 markets. It’s the largest bank in Singapore as measured by assets and a leading bank in Hong Kong. DBS has the largest retail network in Singapore with 79 Branches Island wide. DBS has leading positions in consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund raising in Singapore. DBS Singapore claims to have in-depth knowledge of global market and financial expertise and offer products and services in ...view middle of the document...
2.0 Literature review.
An organizations environment can be defined as all the elements existing outside the boundary of the organization and within the organization which have the potential to affect all or part of the organization (Daft, 1997). Organization operates in three types of environment namely the internal and external environment and the temporal environment. The Internal environment consists of the organizations global strategy and structure, control and decision making, organizational culture, etc. Environmental sectors such as industry, human resource, government/ legal, socio-cultural, technology, etc. may have impact on organizations and effect the organizations environment and can be categorized under organizations external environment. Temporal environment basically means the constant, ever changing organizational environment. According to Senior B. and Swailes S. (2010), temporal environment influences organizations in two ways. The first in a general way through the cycles of industry based innovation which moves organization through major series of developments. The second is in a more specific way through the life cycles of the organization itself.
An organizations environment can influence the company in both positive and negative ways. It can determine company’s future and affect the growth process. Changes in the organizations environment can cause uncertainty about the future of the organization. Environmental uncertainty, as defined by Pfeffer and Salancik (1978), refers to “the degree to which future states of the world cannot be anticipated and accurately predicted.”
2.2 Main 1: The influence of organizations environment on the organization
Now, the question arises that how an organizations environment affects the organization itself. According to the open systems model (Anon, 2013), an organization is a productive system which draws in resources from the environment and converts these to outputs which are offered back to the environment, as long as the organization can apprehend its needs being fulfilled by the environment and forecast the demand for its goods or services. However uncertainties would cause the organization to adapt to new demands or contingencies.
Environmental uncertainty increases or decreases as environments vary along five basic dimensions:
1. Homogeneity - heterogeneity: the number and diversity of constituencies that influence the organization.
2. Concentration - dispersion: the degree of interconnection among components of the environment
3. Stability - turbulence: the rate and magnitude of change in the environment
4. Resource scarcity - resource munificence: abundance and availability of resources
5. Hostility-supportiveness: extent of competition and level of acceptance of the organization.
Environmental uncertainty is just one cause of environmental turbulence which affects the business. Other factors could be the...