Lisa Benton Case Analysis

1880 words - 8 pages

Lisa Benton Case Analysis

Introduction
Effective leadership creates successful teamwork; it’s the formula that every leader must understand in order to win in the 21st century. The relationship between the effectiveness of an individual as a leader and the creation of successful teamwork becomes the secret of a successful business. Effective leaders understand more than ever the importance of teamwork in the corporate organization and how the concept can impact every winning element of the organization. The relationships between team members and how leadership competencies can harmonize these people toward a specific goal become the foundation of all leadership development and people ...view middle of the document...

On the other hand, the team is dysfunctional because of the lack of an effective leadership. Charlie doesn’t prepare the organization for change and does not help his team accept what the company is going through to help them properly cope with it and collectively look for solutions for the way forward. Instead, Charlie fails as a leader to make smart positive communication. He made the first mistake when he called the group together to communicate the news about losing the Stay & Shop. The mood was somber as Charlie called the group together to “mourn” (Sloane, “The Chattanooga Ice Cream Division,” HBR, p.1). Charlie as a leader was supposed to inject his team with positive energy. “Positive energy is the ability to get other people revved up. People who energize can inspire their team to take on the impossible—and enjoy the hell out of doing it” (Jack Welch, Winning, p.84). Charlie was supposed to set the tone for change and align people to positively accept it. “Leaders align people” (Kotter, “What Leaders Really Do,” HBR, p. 90).
The team is dysfunctional because Charlie doesn’t develop an environment of trust and candor, where his people don’t hold back. As an example of this, Charlie had several meetings with his team to ask them what their thoughts were about how to compete. For the first time in four years, his team began to “speak openly, argue and debate” (Jack Welch, Winning, p. 34) about new ideas and brainstorm for possible solutions to allow their company to compete. When discussions appeared heated, Charlie repeatedly stepped in and diverted the discussion by saying that the team needed to take a break and reconvene. He was not aware that brainstorming in an open discussion and exchanging ideas and perspectives are effective approaches in the principles of teamwork.
This team is facing difficulty committing to any solution as they don’t feel they are empowered. For Charlie to compete, he must set a clear vision and inspire his people to align around it by creating a healthy environment where people feel their input is valued, so they feel empowered with a sense of commitment to act.
Although Charlie mentally goes through the performance of his department heads, but he does not provide feedback to them. “Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence” (Jack Welch, “Rule 1,” Winning, p. 65).
Charlie does not try to understand the customer’s reasons to leave, giving his staff members a chance to begin to volunteer their own interpretations about the customer’s decision to leave, which affects the working environment negatively.
As far as decision making is concerned, according to the Thomas-Kilmann Conflict Mode Instrument, Charlie has an avoidance style, for he continually works to sidestep issues and make decisions. A clear example of Charlie being avoidant is when his team began to discuss options and ideas about how they can better compete...

Other assignments on Lisa Benton Case Analysis

Aldi Example Essay

4571 words - 19 pages provides detailed descriptions of two options for ALDI through many aspects. Then the advantages and disadvantages of the two options will be compared. Finally, a better performance option could be chosen to fill the gap between the present situation and operational targets, as delineated in Section 4. * 6.1 Identification of Options Two options are identified for analysis in ALDI business case as following: * Option 1: Do nothing

Bridgestone Health Care Essay

3904 words - 16 pages Reliance Developmental Health & Wellness Center: Analysis for Planning and Control Using CVP INTRODUCTION In May of the current year Dr. Brian Tondra, Executive Director, and Lisa Scott, Accountant, at the Reliance Developmental Health Center were discussing the necessity of gaining a better understanding of how to monitor the Center’s operating and financial performance. Located in San Diego, CA, Reliance provides prevention

Risk Management

1788 words - 8 pages | | | | | | | | | | | | | | | | Table of Contents 1. Introduction 4 1.1 General Information 4 2. Project Name 4 3. Client Name 4 4. Decision Makers 4 5. Project Description and Goals 4 6. Business Case 4 7. Key Business Requirements 5 8. Project Objectives 5 9. Benefits 5 10. Target Audience

Women At War

2194 words - 9 pages not report the harassment for fear of being kicked out but came forward when they met a third victim. When their case went to trial, they met a fourth young woman who had been raped recently by the same superior (Calvert). Along with the concerns of physical strength, it is also argued that women are to compassionate for direct combat. A study of female U.S. soldiers who experienced direct combat during the Iraq and Afghanistan wars found that

Fdafdsa

7979 words - 32 pages the product. c. would benefit from a subsidy for the product. d. would maximize total well-being at Q3. ____ 37. When Lisa drives to work every morning, she drives on a congested highway. What Lisa does not realize is that when she enters the highway each morning she increases the travel time of all other drivers on the highway. In this case, the external cost of Lisa’s highway trip a. increases the social cost above the private cost. b

Women Enterpreneurship

3279 words - 14 pages values that direct the investigation and evaluate outcomes determined. We turn again to the facts that distinguish women led businesses from men led businesses in meaningful ways. How do we explicate them? Feminist analysis offers a liberal and social construction framework to examine found differences that still allows for men and women to be considered mostly the same. In the first case, women and men are equal but barriers prevent women from

Honeywell

9944 words - 40 pages 1996 Discussion and Analysis of Operations, which together provide recent detail on both corporate and business-unit level performance. Exhibits 2 and 3 provide comparative operating and stock price performance measures for Honeywell and its competitors, and Exhibit 4 shows Honeywell’s volatility of equity relative to the S&P 500 from 19851996. Research Associate Jonathan Barnett and Professor Lisa Meulbroek prepared this case as the basis for

Technology In Education

3062 words - 13 pages typewriters to make sure there papers or dittos more clear and legible. For example some students lower case L's look like lower case I's, and in cursive somebody might forget about another curve and make M's look like N's, and so on. The typewriter was one of the first technologies used in education and definitely led to more like the keyboard used for computers. Computers The history of computers starts out about 2000 years ago, at the

Hrm Homework

6586 words - 27 pages changing the specifications of jobs to fit one of these compensation approaches because of the specialized nature of the jobs. On the other hand, it may be easier for a manufacturer of heat transfer equipment to modify pay without potentially affecting quality. In either case, the job structure must meet the needs of the current and constantly evolving nature of the company's product and services cycle. And the compensation system must support the

Reader Englisch M1.2 Business School 2014-2015

9648 words - 39 pages superiors. A management which does not and will not communicate and interact physically with staff demonstrates a lack of interest, trust and respect. In the West it is often the case that communication lines are vertical. Staff report up to managers and managers up to senior levels and so on. Ideally lines of communication should run both ways. Those with a subordinate place in the communication process tend to feel estranged, indifferent

7mckinsey 7 S

9491 words - 38 pages and strategic thinking about e-learning system. This paper proposes a new framework for assessing readiness of an organization to implement the e-learning system project on the basis of McKinsey 7S model using fuzzy logic analysis. The study considers 7 dimensions as approach to assessing the current situation of the organization prior to system implementation to identify weakness areas which may encounter the project with failure. Adopted was

Similar Documents

Lisa Benton Case Essay

938 words - 4 pages Analysis of the case Lisa Benton As this case portrays the problems faced by Lisa Benton in her company Houseworld it somehow also accented on certain characteristics of human behavior like possessiveness, fear of losing position, future concerns regarding progression & obstacles associated with that progression. Lisa Benton was frustrated and dissatisfied about her job in Houseworld where she started by a lack of responsibility, and

Programming Final Project Essay

624 words - 3 pages the s_Names. (Example) s_State[3]=”Texas”, s_State[4]= “Texas”, s_State[5]=”Texas” and the names in the Name array are the following: s_Names[0]= Collin s_Names[1]= Kim s_Names[2]= Luke s_Names[3]= Ray s_Names[4]= Donna s_Names[5]= Lisa The program will print those who are from Texas which in this case is Ray, Donna, and Lisa. It will not print Collin since he is from Florida, Kim since she is from Alabama, and

Case Study

791 words - 4 pages reporting, and profit distribution 3. Susan Gifford - Responsible for maintenance of patient records 4. Tom Capaletti - Handles paperwork of insurance reporting and accounting 5. Lisa Sung - Responsible of appointment book, reminder calls and daily appointment lists. 6. Carla Herrera - Ordering and organizing office and clinic supplies Note that all members of the staff help out whenever necessary with patient records

Organizational Cultur And Climate Essay

1428 words - 6 pages Organizational Culture and Climate Organizational Culture and Climate Lisa R. Gaulden Organization Communications 3240 Professor Debra Boyd October 22, 2012 The Correlation Between Organizational Culture and Climate Introduction Organizations are regarded as living, breathing, complex organisms. These organisms are made up of various forces; two of which are organizational culture and organizational climate. An organization must