Levels of management
Managers are organizational members who are responsible for the work performance of other organizational members. Managers have formal authority to use organizational resources and to make decisions. In organizations, there are typically three levels of management: top-level, middle-level, and first-level. These three main levels of managers form a hierarchy, in which they are ranked in order of importance. In most organizations, the number of managers at each level is such that the hierarchy resembles a pyramid, with many more first-level managers, fewer middle managers, and the fewest managers at the top level.
Top-level managers, or top ...view middle of the document...
These managers have job titles such as: Office manager, Shift supervisor, Department manager, Foreperson, Crew leader, Store manager.
First-line managers are responsible for the daily management of line workers—the employees who actually produce the product or offer the service. There are first-line managers in every work unit in the organization. Although first-level managers typically do not set goals for the organization, they have a very strong influence on the company.
Difference between Management and Administration
Management and administration are at times used interchangeably; however, they are two different levels of the organization. The administration is the top level of the organization with the decisive functions. They are responsible for determining the policies and objectives of the organization or the firm. Management, on the other hand is the middle level executive function. They implement the policies and objectives as decided by the administration.
Comparison between management and administration:
| Management | Administration |
Definition | Art of getting things done through others by directing their efforts towards achievement of pre-determined goals. | Formulation of broad objectives, plans & policies. |
Nature | executing function, doing function | decision-making function, thinking function |
Scope | Decisions within the framework set by the administration. | Major decisions of an enterprise as a whole. |
Level of authority | Middle level activity | Top level activity |
Status | Group of managerial personnel who use their specialized knowledge to fulfill the objectives of an enterprise. | Consists of owners who invest capital in and receive profits from an enterprise. |
Usage | Used in business enterprises. | Popular with government, military, educational, and religious organizations. |
Influence | Decisions are influenced by the values, opinions, beliefs and decisions of the managers. | Influenced by public opinion, government policies, customs etc. |
Main functions | Motivating and controlling | Planning and organizing |
Abilities | Handles the employees. | Handles the business aspects such as finance. |
Management Level Analysis
On Nescafe ltd.
Nestlé S.A. is a Swiss multinational nutritional and health-related consumer goods company headquartered in Vevey, Switzerland. It is the largest food company in the world measured by revenues. Nestlé’s products include baby food, bottled water, breakfast cereals, coffee, confectionary, dairy products, ice cream, pet foods and snacks. Nestlé employ around 330,000 people in over 150 countries and have 461 factories or operations in 86 countries. Nestlé sales for 2011 were almost CHF 83.7 billion. It is one of the main shareholders of L’Oreal, the world’s largest cosmetics company. Nestlé history begins back in 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the...