Law, Ethics and Corporate Governance
Corporate Governance and Ethical Responsibility Research Paper
February 17, 2013
February 17, 2013
Dr. DoRight has recently been hired as the President of the “Universal Human Care Hospital”, where he oversees all departments with over 5,000 employees and over 20,000 patients at the medical facility. He has been provided with a broad set of duties and oversight of numerous departments, including business development, customer services, human resources, legal, patient advocacy, to name a few. He has managers in each department that he supervises and who work ...view middle of the document...
Dr. DoRight has to address the needs of the several internal and external stakeholders. In order to address the needs of these internal and external stakeholders we must first understand the definition of a Stakeholder. A stakeholder is a person who has something to gain or lose through the outcome of a planning process, program, or project. Internal stakeholders are people who are already committed to serving an organization as board members, staff, volunteers, and/or donors. These stakeholders participate in the coordination, funding, resourcing and publication of the strategy from a local health and well-being partnership. Some Internal Stakeholders Dr. DoRight may have to deal with on a daily basis are Director of Nursing, Research Scientist, and Public Health Management Analyst. External stakeholders are people who are impacted by your work as clients/constituents, community partners, and others. External stakeholders may not be linked directly to the organization, but they can be influenced by actions of the organization. These stakeholders are engaged in contributing their views and experiences in addressing the issues that are important to them as patients, service users, and members of the local community. Examples of External Stakeholders that Dr. DoRight may have to deal with on a daily basis are Patients, Providers, and Quality Assessors. (Markwell 2010).
Compare and contrast potential conflicts of interest that may exist between the internal and external stakeholders.
At this point, Dr. DoRight will have to deal with the internal and external stakeholders who both hold a vested interest in the Universal Human Care Hospital, although their interests are different. The difference in interest between these stakeholders (internal and external) can and will lead to an area of conflict that Dr. DoRight will have to deal with regularly. There are several potential areas of conflict that exists between internal and external stakeholders in a hospital. Majority of these conflicts are between the patient and employer, and also between providers and payers. A clear conflict between the patient and employer is that patients may expect an employer to offer a wide variety of options for health coverage that may be customized to their specific needs. Patients may also look for the employer to fund the majority of the cost for health insurance. The basic premise that patients want employers is to provide the most options with the least out of pocket cost to the employee. On the other hand employers want to maintain or lower their cost contribution. They want the patient/employee to seek only needed care, follow providers’ instructions, and recover quickly to full utility. Patients should also seek to reduce their health risk behaviors, i.e. diet, exercise and smoking cessation. (What is, 2005). Then there is the conflict between providers and payers. Providers want to provide the best service using the most accurate and newest tests and...