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Lab 6 Of 6: Staying Current And Troubleshooting Windows Xp

685 words - 3 pages

Week 7 Lab
Lab Title: Lab 6 of 6: Staying Current and Troubleshooting Windows XP

Prepare this Lab Report when you have completed and lab assignment. Include any charts, graphs required to complete the lab. Refer to your initial lab plan to respond to the first questions.

1. Define the problem you were solving in this lab. (If any)
• Part A: You are to apply the latest service pack for Microsoft Windows XP and download at least two hot-fixes and install the hot-fixes. Research and list at least 5 major improvements that the latest service pack has. Setup Microsoft Windows Update to automatically update the PC in the future without any user interaction. In your report list, state whether you think automatic updates are a good idea and explain why or why not.
• Part B: Review the following Windows tools: Event Viewer, Performance Monitor, Task Manager.
2. What challenges did you meet in working towards completing the Lab?

Just keeping the tasks straight.

...view middle of the document...

Part A: You are to apply the latest service pack for Microsoft Windows XP and download at least two hot-fixes and install the hot-fixes. Research and list at least 5 major improvements that the latest service pack has. Setup Microsoft Windows Update to automatically update the PC in the future without any user interaction. In your report list, state whether you think automatic updates are a good idea and explain why or why not.

STEP 1: Researching the latest service packs and security updates
I started research at Microsoft’s Service Pack Center [http://windows.microsoft.com/en-us/windows/service-packs-download#sptabs=xp] which led me to a page List of fixes that are included in Windows XP Service Pack 3. [http://support.microsoft.com/kb/946480] I chose five of these, below, and list why I think they are important.

• 307154 – The Default Beep sound is played instead of the Low Battery Alarm sound or the Critical Battery Alarm sound on a Windows XP-based computer
o This is a major improvement because if a user pays attention to sounds and hears the Default Beep and ignores it, the batter on their computer may die, causing the user to lose their current, un-saved work.
• 816506 – Internet Explorer or Outlook Express quits unexpectedly with an error in Mshtml.dll
o This is a major improvement because if a user uses or needs to use the default Windows browser, it may die unexpectedly without this fix
• 832481 – User must change password at next logon check box is unavailable
o This is a major improvement because if you have multiple users on a machine and set a temporary password and want a user to change it right away, the option would not be available without this fix. This is key on a networked system.
• 842738 – Atl.dll may cause a handle leak in the AtlAxWindowProc global function in Visual Studio 6.0
o This is a major improvement because if a user is using VS 6.0, they may run into memory errors without this fix.
• 867795 – 100 percent of your CPU usage is consumed when you run WinSNMP on a Windows XP-based computer
o This is a major improvement because if a system needs to use WinSNMP, then the CPU will be consumed without this fix.

Screenshots

• STEP 3: Applying the service pack and security updates
• STEP 4: Using event viewer
• STEP 5: Using task manager

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