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Kerala Transport Corporation : Operation Essay

2394 words - 10 pages

OM-II
Group 1 Section-A
Chetna Sharma-21
Dhaval Thakkar-26
Shalabh Dhankar-46
Sumedha Sobti-54
Subin Sudhir-FPM/04
Vinay Prabhu-59
Vishal Shitut-60

Kerala Transport Company

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Contents
1) Introduction of company
1.1 Industry Introduction
1.2 Infrastructure
1.3 Present Situation and competition

2) Description of Operating System
2.1 Input-Output Transformation
2.2 Stakeholder Analysis
2.3.1 Stakeholder Map
2.3.2 Specific Stakeholders and stakes
2.3.3 Power Vs Stakeholder Matrix
2.3 Processes Involved in Transportation
2.4 Service Blue-print
...view middle of the document...

It is a high-cost low margin industry with almost 99% of total volume transported by Unorganised Sector Companies having less than 5 Trucks. This sector therefore provides huge growth potential for companies in the future if low-cost solution is provided with high-operational efficiency.
1.2 INFRASTRUCTURE AT KTC
KTC provides a reliable, safe and sustainable transportation system to connect the communities and their trading partners.
* Backed by more than 53 years of experience, they have the knowledge, expertise, confidence and infrastructure to cater to the ever demanding requirements of their valued clients.
* With an extensive network of about 300 branches and agencies throughout the country and with more than 100 trucks, KTC transports 5000 tonnes of cargo across the length and breadth of the country, covering more than 400000 kms daily through 78 transhipment centres.
* All KTC units together employ over 4000 persons directly and more than 10000 persons indirectly.
* The company is partially computerized and usage of IT in a strategic manner is on the anvil.
1.3 Present Situation and Competition
Currently, the company is suffering high-competition from other players in the organized sectors. Due to high transhipment costs and lack of proper planning, its operational efficiency is in a miserable condition .The company will not be able to expand at even half the industry growth rate if the present condition persists. In previous years, the business volume has in-fact been decreasing because of delayed deliveries and transhipment losses. The reputation of company has taken a beating. The company has now increased its marketing spend, recruited professional managers and is looking at a national level route optimization now in order to increase operational efficiency.

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2. -------------------------------------------------
Describing the Operating System

2.1 Input-Output Transformation
The input-output transformation process...

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