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Information Technology Acts Paper

423 words - 2 pages

The daily use of information technology for personal and business environment has created an innovative effect on people lives. This change has been an important factor for success through everyday life function. The fast growing pace of information technology brought along many ethical issues, like privacy, property, and accuracy, as people began to share their personal data over networks. These major issues brought new laws to defend consumers, for example The Telephone Consumer Protection Act (TCPA) of 1991, and the Do Not Call Implementation Act of 2003 form after Information Technology began to grow so fast creating ethical issues over customers information shared on networks.

The new laws Telephone Consumer ...view middle of the document...

The major ethical issues associated with IT advancements are privacy, property, accuracy, and ease of access to sensitive information. Privacy can easily be breached when information is stored in databases and shared over networks. Ethical issues due to advances in IT call for the creation of new acts to protect consumers. The Telephone Consumer Protection Act (TCPA) of 1991 and the Do Not Call Implementation Act of 2003 are two perfect examples of Acts being created as direct results of IT advancements coupled with ethical issues.
      The advances in information technology that resulted in new ethical issues necessitating the creation of the TCPA of 1991 and the Do Not Call Implementation Act of 2003 consisted of computer networks, predominantly the Internet, allowing organizations to collect, combine, store, and share massive amounts of data on institutions, groups, even individuals (Rainer & Cegielski, 2011). Access to specific consumer demographic information basically became potential leads for telemarketing organizations. Once the leads were accessed, telemarketing businesses used call centers to push the products or services they sold. IT advances forced Congress’ hand to offer some semblance of defense for consumers and restraint for telemarketing organizations against practices deemed harassing.
      According to American Teleservices Association (2012), “In 1991, Congress passed the Telephone Consumer Protection Act (TCPA), the first federal law regulating the actions of legitimate Telemarketers. Its purpose is to strike a balance between protecting the rights of consumers and allowing businesses to use telemarketing effectively” (Telephone Consumer Act, para. 1). The...

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