Harassment In The Workplace Essay

1099 words - 5 pages

Unit title
Delivering Learning and Development Activities
Level
31
Credit value
6
Unit code
3DLA
Unit review date
Sept. 2011
Purpose and aim of unit
This core unit will provide the knowledge and skills required to deliver planned learning and development (L&D) activities, for example one-to-one, small group and large group sessions. The need for learning and development arises for diverse reasons, including both individual self-assessment and organisational assessment. A learning and development needs analysis may identify organisational challenges or problems affecting employees, for example major organisational change; the introduction of new operations or systems and/or the ...view middle of the document...

The content is neither prescriptive nor exhaustive but should enable achievement of the learning outcomes.
1 Be able to create an environment conducive to learning.
Overview of current legislation and codes of practice; the creation of a positive learning environment; characteristics of adult learners; learning cycle; learning styles; establishing learning outcomes from a learning needs assessment prioritised according to need; accommodating differences in learning styles, individual needs and personalities; group dynamics; planning the physical environment.
Organisational and process decisions may include, but are not limited to: pre-course welcome; use of ‘icebreakers’/warm-up methods; physical layout; venue details; establishment of interactive opportunities; creation of rapport; ground rules; resources; session plan; balancing individual and group needs; handling behavioural and environmental disruptions; considering ease of access; addressing matters of confidentiality.
2 Be able plan and deliver a learning and development activity to individuals and groups.
Understanding how the learning cycle and session plans underpin effective training; setting aims and learning outcomes; selecting content and any resources that may be required; how to provide a clear introduction with participants advised of learning outcomes; sequencing of activities and intended assessment and evaluation processes; summarising; overview of different delivery methods, for example ‘taught’, e-learning, and so on.
The body of the session may include delivering information; explanation; demonstration; seeking opinion; different types of interaction; practice; consolidation; effective questioning.
The conclusion of the session involves a summary of the main points and also creates a link to next session where appropriate.
Trainer qualities and skills, including a range of interpersonal skills such as questioning; listening; feedback; and allowing the learners the opportunity to practise; awareness of personal presentation style and skills including language and non-verbal communication; techniques to manage group dynamics; monitoring and checking individual learning.
Types and relative merits of different learning resources.
3 Know how to review learning and development activities.
Choosing an assessment method; participant feedback is sought and analysed with regards to organisation; delivery, content, location, practice opportunities to make possible refinements for future delivery; brief reference to purposes and methods of evaluation.
3
CIPD unit 3DLA - Version 2
18.03.10.
Unit assessment
To achieve this unit, the evidence the...

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