This website uses cookies to ensure you have the best experience. Learn more

Hank Kolb, Director Of Quality Assurance

728 words - 3 pages

Case Report
Hank Kolb, Director of Quality Assurance

Group 17
Navid Razavi
Frederike Schmidt

Introduction
The Case “Hank Kolb, Director of Quality Assurance” is about a production line of an industrial product plant, called “Greasex”. The text deals with several manufacturing problems, within the production of spraying cans for the high-technology sector, of “Greasex”, which arise from the contradiction of interests between the quality and manufacturing department, due to time pressure in the production.

First of all, the spray cans of “Greasex” have a quality issue. Due to the high pressure in the cans, there is an accidental risk for customers which could lead to a fatal ...view middle of the document...

For the marketing-department, market-share and short delivery times seem to be more important than the quality of the end product and as a result the manufacturing department missed to perform appropriate quality checks.
The most critical quality issue is the general attitude towards the product quality in all departments. It is obvious that the different departments are not aware of their impact on the other departments and the general product quality. The departments are mostly trying to reach their short-term goals without thinking about a long-term strategy, which would be most healthy for the whole company. An example would be that the manufacturing department tries to fit the bad quality plastic nozzles of the supplier to the cans by an increase of the application pressure, instead of trying to order the nozzles earlier, so the supplier has time to improve the quality of the nozzles. Another option would be to search for a new supplier who can produce with a higher quality.
The most relevant opportunities for the quality improvement of “Greasex” would be the proper improvement of the machine and quality check. These two non-value-added steps have a big impact on the overall performance of...

Other assignments on Hank Kolb, Director Of Quality Assurance

Legal Feasibility Essay

426 words - 2 pages fast food chain is ISO9001: 2000 certified and also awarded the Veterinary Health Mark by the Department of Veterinary Services. There must be food safety management systems in place that includes Quality Assurance Program (QAP), a verified Hazard Analysis Control Point (HACCP) plan and a crisis management as well as food security programs. To ensure this, McDonald’s use only approved colouring and ingredients. Besides that, McDonald’s uses

Gm588 Week 1 Practice Quiz Essay

829 words - 4 pages Question: 11) _____ is a customer-focused and results-oriented approach to business improvement that integrates many traditional quality improvement tools and techniques that have been tested and validated over the years. a. Quality assurance b. Kaizen c. Six Sigma (Correct) d. Total quality Multiple Choice Question: 12) A. V. Feigenbaum recognized the importance of a comprehensive organizational approach to quality in the 1950s and coined the

Law 531 Contract Creation

1500 words - 6 pages scheduled date. C-S can expected the risk of losing customers to the increase in defects and paternally delay the transaction software in the market. Currently, delivery is two days overdue and will ultimately impact C-S’s deadline for the software release. Revised Provision In order for C-S and Span Systems to be successful, they will need to reach an agreement to a contract revision that will incorporate the quality assurance expected from

Sustainablilty Report

1391 words - 6 pages Table of contents Executive summary 1 1. Introduction 2. Definition of sustainability report 3. Motivation of sustainability report 3.1 External driver 3.2 Brand value 3.3 Governance 4. Key features 4.1 Materiality 4.2 Transparency 4.3 Assurance 5. Evaluation 5.1 Materiality 5.2 Transparency 5.3 Assurance 6. Conclusion 7.References Executive Summary

Edwdw

393 words - 2 pages coordination with director * Previews alpha-numeric key-ins Technical Director (TD) * Operates SEG in response to commands received from Director * Assures SEG transitional quality control during production * Keys in titles and lower-thirds * Takes Color Bars during roll-to-record sequence Audio Engineer * Monitors and controls proper sound levels using ears (CR monitor) and eyes (VU meter) in response to commands received from Director

Plan

1170 words - 5 pages |Activity |Description© |Sequence | |Project |Develop Quality |Produce a document describing Quality Assurance and Quality |After the Project Plan but before the| |Planning |Plan |Control and process review activities to be undertaken. |formulation of supplier contracts

Public Health Role

684 words - 3 pages 80%. Before I started clinical at Laurie Region Hospital hand hygiene rate was on 60%, after doing various education and observation the hospital hand hygiene observation rate is now at 80 %. Still a working progress, every department head needs to come together and encourage their staff members importance of proper hand hygiene to achieve a better percentage. My other accomplishment is able to participate in quality assurance meeting and

Paper1

287 words - 2 pages quality assurance testing phase. Other critical business processes are QWD's accounting, payroll and Marketing operations all of which are supported by IT assets. There are strict technology-based access controls associated with each of these systems to ensure that only authorized personnel can access them. Digital Assets These are shown in the network diagrams below WAN § (2) T1 Frame Relay circuits connected to the Internet. § ISP controlled Internet routers § Corporate Firewall Model: Juniper ISG2000 integrated Firewall, VPN, and Intrusion Detection and Prevention

Product Management

3905 words - 16 pages support managers, software quality assurance engineers, user interface design engineers, marketers, financial personnel, and graphic artists. The product manager serves as the leader of this cross functional team. While the product manager does not necessarily function as the operational manager for these people, she does lead, coordinate, and supervise their work toward the end goal of making the product a reality, launching it, operating it

Fall Of Aig

3262 words - 14 pages INTRODUCTION AIGFP was founded in 1987. Henry Sosin and two others persuaded CEO Hank Greenberg to create a division focused on investments that fed on AIG’s AAA rating. AIGFP had made more than $60 million in the first six months. Sosin left in 1993 and was replaced as CEO by Tom Savage. In 1998, AIGFP had revenue of $500 million and had yet to divulge in credit-default swaps. However, later that year, with the backing of Joe Cassano

5sca

398 words - 2 pages without acknowledgement, or from other candidate’s work, this may be regarded as plagiarism which is an offence against the assessment regulations and leads to failure in the relevant unit and formal disciplinary action. * I agree to this work being subjected to scrutiny by textual analysis software if required. * I understand that my work may be used for future academic/quality assurance purposes in accordance with the provisions of the Data

Similar Documents

Compare & Contrast Essay

356 words - 2 pages . Continuous Improvement Defined xi. Kaizen Defined xii. Lean Six-Sigma Defined xiii. Black Belts, Master Black Belts & Green Belts Defined 4. The Shingo System: Fail-Safe Design i. Fail-Safe Procedures Defined j. Poka-Yoke Defined 5. ISO 9000 & ISO 14000 k. ISO 9000 Defined 6. External Benchmarking for Quality Improvement l. External Benchmarking Defined 7. Summary 8. Case: Hank Kolb, Director of Quality Assurance 9. Case: Appreciative Inquiry- A Different kind of Fishbone

Perrsonallearning Essay

829 words - 4 pages Kolb experimental learning cycle Dixon (1999) stated that Kolb proposed a cycle through which individual learning progresses (see figure 1.0) the cycle begins when each experiences the world through our senses. Kolb calls this step ‘concrete experience’, to indicate that he does not mean the vicarious experience we have through books or plays but a real world experience. Example of concrete experience could be as varied as sitting through a

Cover Letter Essay

2153 words - 9 pages Christopher Jones | 24 Mansfield Av, Oklahoma, OK 73118 | Chris73118@hotmail.com | Tel: (405) 524-9999 |   |   | PROFILE: |   | A Senior Quality Assurance Technician with a wide range of experience in the food industry. Able to work on own initiative and as part of a team. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives. First-class analytical, design and problem

International Accreditation Organization Essay

287 words - 2 pages IAO - International Accreditation Organization Category: World References IAO - International Accreditation Organization   The International Accreditation Organization (IAO) is an international quality assurance agency, working to improve quality assurance standards of organizations all over the world. With its global network of experts, IAO grants accreditation to educational institutions, corporations, professionals and qualified