Electronic Commerce – as the use of the computer to facilitate all of firm’s operation.
Firm’s internal business areas; Finance, Human Resources, Information Services, Manufacturing, and Marketing.
Finance deals mainly with the Financial Community, Stockholders and Owners and firm’s Customer. Human Resources has special interest in the Global Community and Labor Unions. Information Services interfaces with hardware and software Suppliers. Manufacturing is responsible for dealing with the firm’s Suppliers, and Labor Unions. Marketing is primarily responsible for interfacing with the firm’s Customers and Competitors. All of the areas interface with the Government.
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Disseminate Intelligence – once in computer storage, the text of the document or abstract is retrieval by entering certain search parameters, such as company name, date, publication name, and authors name.
External Databases – is a data storage facility that is located at an independent [FREE] site allowing multiple users to access it simultaneously. These mainly used by big company which having large amounts of data to store.
Search Engines – is a special computer program that asks a user for a word or group of words to be found. Ex. Yahoo, Google, Ask etc.
Extranets allow the sharing of sensitive computer-based information with other firms using information technology commonly associated with the Internet.
Interorganizational System [IOS] – is a combination of firms that are linked so that they function as a single system; they work together to achieve a common objective. These firms that form are called trading partners or business partners.
IOS Benefits – trading partners enter into an IOS venture with the EXPECTATION of realizing certain benefits.
Comparative Efficiency – trading partners can provide goods & services at lower cost than their competitors.
* Internal efficiency – enabling the firm to gather data faster, analyze it faster, and make decision faster.
* Interorganizational efficiency – products and services, serve more customers, shift certain work to suppliers or customers, and gather environmental data more easily.
Bargaining Power – ability of a firm to resolve disagreements with its suppliers and customer to its own advantage.
* Unique product features
* Reduced search – related cost
* Increased switching cost
Electronic Data Interchange [EDI] – consists of direct computer 2 computer transmissions among multiple firms of data in a machine-readable, structured format.
Typical EDI Linkages – establish connections between the firm and its suppliers and its customers. Connections with suppliers are referred to as the supply side of the system, and connections with customers go by the name customer side.
Transaction Set – is a particular type of document such as an invoice.
Vendor Stock Replenishment- is the vendor, or supplier, can initiate the replenishment process by electronically monitoring the firm’s inventory levels.
Electronic Funds Transfer [EFT] – data representing money is transmitted over a computer network.
EDI standards – the data flows along each path between the firm and its trading partners adheres to standard format. A Challenge to EDI
* Newer approaches to inter organizational systems for B2B data transfer XML, DHTML, and CORBA
* Extensible markup language (XML) is an extension of the hypertext markup language used to code Web pages
* Dynamic hypertext markup language (DHTML) adds features such as scripting and active controls so the content of the displayed Web page can be dynamically generated
* Common Object Request Broker...