Dale Case Essay

5223 words - 21 pages

Dell, Inc.

A Strategic Management Case Study

October 8, 2013
Sophie Yanez
University of the Incarnate Word

Table of Contents

I. Introduction
II. Dell’s Strategy
a. Vision Statement
b. Mission Statement
c. Strategies and Objectives
III. Recommended Vision and Mission Statements
IV. External Assessment
a. Porter’s Five Forces Model
b. External Factor Evaluation
c. Competitive Profile Matrix
V. Internal Assessment
a. Value Chain
b. Internal Factor Evaluation
VI. Porter’s Five Generic Strategy
VII. SWOT Analysis
a. SPACE Matrix
b. Boston Consulting Group Matrix
c. Internal-External Matrix
VIII. Strategy and Objective Recommendations
IX. Recommended ...view middle of the document...

Over the past 26 years Dell has built a solid worldwide company with:
* 100,000+ team members in over 180 countries
* 400,000 solutions in classrooms worldwide
* #1 healthcare IT services provider in the world
* 3.5 million connections via our social web community

Dell can attribute much of its success to their customer service offerings, global expansion and financial performance. The growing requirement for efficiently managing support related costs among medium and large businesses is a concern that is increasing in relevance in today’s IT environments. The company has been struggling with the long-term decline in the personal computer business, while at the same time trying to transform itself into a bigger player in enterprise hardware, software and services. But those efforts at transformation have been uneven, and the majority of Dell’s revenue is either derived directly from PCs or from ancillary products like desktop displays and accessories (Hesseldahl, 2013).
Dell has been taking in quite some scrutiny in the past few months since their CEO, Michael Dell, decided to take the company private with the help of Silver Lake Venture Capitalist. To many this may seem as a sign of weakness or downturn for Dell but in actuality this may give the personal computer company a fighting chance to regain it’s #1 position in the market. By going private the company will initially see an increase in operating expenses, but in the long run Michael Dell will be able to take control of company processes and management changes without the inquiry of shareholders and financial analysts.
II. Dell’s Mission, Vision and Strategy
The following information was retrieved from Dell.com:
Dell’s Vision Statement: It’s the way we do business. It’s the way we interact with the community. It’s the way we interpret the world around us—our customer needs, the future of technology, and the global business climate. Whatever changes the future may bring, our vision—Dell Vision—will be our guiding force.
Dell’s Mission Statement: Dell’s mission is to be the most successful computer company in the world at delivering the best customer experience in markets we serve. In doing so, dell will meet customer expectations of highest quality; leading technology; competitive pricing; Individual and company accountability; superior corporate citizenship; financial stability.
Strategies and Objectives: With the recent buyout and Silver Light partnership, Dell is able to take the company forward in a direction that isn’t hindered by stockholder opinions and market analysts.
According to a Forbes article written by Patrick Moorhead, Dell plans to be a volume, “in it to win it” PC player. This statement comes from a keynote speech that Jeff Clarke, Dell’s Vice Chairman and President of Global Operations and End User Computing stated at the Industry Analyst conference in Austin Texas in 2013. Dell’s “end user computing” growth plan is based on four...

Other assignments on Dale Case

Search Warrants Essay

1621 words - 7 pages Search Warrants & Probable Cause Dale Langston American Intercontinental University Abstract This paper examines the many factors of search warrants it will examine the process by which a search warrant may be applied for and issued, focusing on the requirements of the Fourth Amendment. This paper will also describe probable cause and the standard by which the cause is fulfilled. In addition, it will describe and discuss at least two

Export Business Essay

5011 words - 21 pages TVE2 Tele 5 Antena 3 Homes with reception 99% 99% 70% 70% Source: Travis Dale and Partners Table II. Methods of entry There are three main choices open to companies looking to enter new markets, namely: Three main choices of entry (1) Acquisition. Can be the most expensive but it does mean that the acquiring company has ultimate control and reaps all the profits. (2) Joint ventures and strategic alliances: They provide an attractive

Manager

8683 words - 35 pages by gender, but also by race (Bagilhole & Stephens 1999). Other influential factors impacting the employment of ethnic minority women are: birth in the host country, the timing of their settlement and the demographic and family structures of different ethnic groups (Lindley, Dale & Dex 2004). These factors tend to interact with employment patterns in complex ways, as for example, an ethnic minority woman born in the host country tends to develop

Case Outline

3270 words - 14 pages CASE STUDY 1 Acute coronary syndrome Patrick Gallagher Case outline Peter Brown is a 58-year-old gentleman who has experienced an episode of crushing central chest pain while at work. Peter works as a taxi driver and a colleague has taken him to the Accident and Emergency Department. On admission, Peter is sweaty, clammy, nauseated and short of breath. He is complaining of chest pain radiating to his left arm. This is Peter’s first

Mgt216

714 words - 3 pages The first ethical issue presented in the ethics game simulation was whether to warn consumers about the contaminated product and what information to provide consumers about the contaminant. The second ethical issue was whether to sell a product that does not meet U.S. safety requirements in a foreign market that has lower safety restrictions. G-BioSport was not required to meet prior approval from the Federal Drug Administration before they

Economy Effect Of Marijuana

277 words - 2 pages Modern American History by Alan Renga 2nd Mid Term! You will be given 3 Short Essay questions and 20 Multiple Choice questions deriving from this list! 80 points total! The 1920s Warren Harding then Calvin Coolidge Tea Pot Dome 1st Red Scare Immigration Restriction, Sacco and Vanzetti Langston Hughes, Marcus Garvey, KKK Prosperity, advertising Prohibition, Al Capone Flappers, Clara Bow, Rudolph Valentino Babe Ruth, Jack Dempsey

The Vc Shakeout

2033 words - 9 pages ECONOMY 26 Luring a big firm to town is not the secret to job growth DEFEND YOUR RESEARCH 30 Are morning people wired for success? VISION STATEMENT 32 The social web’s east-west divide COLUMN 38 Warren Bennis looks back on his surprising path to fame New Thinking, Research in Progress hbr.org New Thinking, Research in Progress hbr.org FIRST The VC Shakeout Venture capital hasn’t worked for a decade and must be radically

Hospitals Paper

6014 words - 25 pages I hope to provide in this paper a comprehensive understanding for what the term “hospital” has become. Hospitals are an extremely complex system that man has created and shaped and reshaped throughout history. My goal in writing and researching this paper will be to provide those who read it a clear understanding on how the hospital system got to where it is today, and to shed some light on the many organizations that affiliate with and

Course Syllabus

2610 words - 11 pages C or better in their developmental course. | |Late Work and Make-up |It is important to finish assignments in time. In case of late works, make-up assignments will be given but with a 5% score | |Assignments |reduction. | |Topical Outline / Course

Management

1477 words - 6 pages themselves to the Boeing Values. The Code of Conduct is a certification that occurs on a yearly basis to certify all employees that they will follow the Code of Conduct (The Boeing Company: Ethics, 1999-2012). The Ethics Challenge is where Boeing provides training to help educate employees about certain situations that may arise throughout the day. In this challenge, there are specific case scenarios that can be used (The Boeing Company: Ethics

Assisted Suicide

1015 words - 5 pages Should physician-assisted suicide be legal? While I believe if one chooses to end his or own life through physician assistance for reasons that they chose, the choice should be up to the individual. Physician-assisted suicide should be at one's discretion. “Assisted Suicide, also called Voluntary Euthanasia, is currently a contentious issue in many countries. Because Euthanasia is legal in a few modern democracies: the Netherlands, Belgium

Similar Documents

Miss Essay

2503 words - 11 pages . Call me Chris.” She angled the photo on an entry table beside a leather-bound biography of the British explorer Henry Stanley. She continued to thank him as he grinned 4/2/09 2:18:04 PM HBR Case Study World-Class Bull car (Cadillac Escalade) so that he could ensure that Dale would be home for his next “spontaneous” visit. He let three weeks pass – three weeks during which Dale Landry would see and appreciate daily the artful

Hoosiers Essay

2113 words - 9 pages The definition of Ripple Effect according to our text is, “A chain reaction that begins in one part of a system and spreads across an entire system.” In the movie Hoosiers, one can see an example of the Ripple Effect take place within the townspeople. With the team’s star player not returning, there are many opinions and suggestions being made as to how the Hickory Huskers should be coached. When the new coach Norman Dale seems to brush the

Dsds Essay

555 words - 3 pages Huy Tran CSBS 330 Dr. Dale Lindekugel Lab 1 I. I would like to research a topic on public education system and it’s responsibility on the deprivation of students’ creativity II. A couple months ago, I watched a video in which Sir Ken Robinson -a British international advisor on education speaks at TED conference. He made the case that schools, on one hand, claim to better our future

Fat And Water Soluble Vitamins Essay

1001 words - 5 pages Fat- and Water- Soluble Vitamins Alyssa Cruz SCI/241 November 14, 2013 Summer Dale Fat- and Water- Soluble Vitamins According to the textbook “vitamins are organic compounds that are essential in the diet in small amounts to promote and regulate body processes necessary for growth, reproduction, and the maintenance of health.” (Grosvenor & Smolin, Ch. 7 pg. 200) Vitamins are classified into two groups based of their solubility, as