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Cyberloafing Essay

1774 words - 8 pages

Evaluate the impact of technology tools such as Internet in work performance. Does the ability to engage in leisure activities such as Facebook, Twitter and other social networking tools during work improve productivity, or does it act as a distraction.
Cyberslacking, cyberloafing, research has shown its the engagement of non-productive computer activities during work. It is the availability and use of the world wide web, to shop and engage in social activities, instead of carrying out company business. Their were two different forms of cyberloafing identified one was minor, that may consist of sending or receiving personal emails at work as well as surfing the web for news and well as ...view middle of the document...

Researchers expect that technology will continue to develop and become more widely available in the workplace. It is believed that cyberloafing will become more prominent in the workplace.
However other research conducted, demonstrated in research there was evidence of overlapping between concepts of Internet flow, procrastination online, as well as problematic internet use. The following study in 2002 resulted in examining the time spent socialising, playing, procrastinating, and working online. Further examination into online work tasks looked at what could lead to boredom or excessive challenges and whether play or procrastination might contribute to improve work. The difficulties they faced with this line of inquiries meant that some people might match skills and demands for some activities. An example of this was taking part in online gambling or gaming, but not for other activities including online literature searches.
Additional research would need to be more independent, requiring more modification since no other scale existed when this research was carried out. One obvious limitation was using an internet sample that could lead to internet bias. These sample were obtained from a technology magazine. This particular research was limited to the geographic location, which is therefore problematic. The use of older research scales limited the ability to gather the correct information as well.
Further additional research examine the relationship between work breaks that allowed employees to rest there minds and bodies, this would allow employees to work better. Thereby would be less tempted to take unauthorised breaks or extended breaks away from their work. Resulting in employees potentially engaging in counterproductive breaks, better known as time theft. Employees would access the internet through the same work computer, employees maybe using this as a coping strategy to escape work stressors, to accomplish personal tasks such as internet banking.
These test subjects came from MBA students in the US, as these students were more driven than other employee groups. Participants for this research had to be working part time having access to the Internet whilst at work. Some of the surveys for this research were omitted, as they were not able to meet the eligibility criteria, resulting in the testing sample of only 201 students. Student participated in a survey regarding their demographic, perceptions of co-workers and supervisor’s norms, and external habits, and their frequency in which they would engage in cyberloafing. An incentive for participation was a $25 gift certificate. In their findings one explanation that employees gave was that they did not take computer policy seriously, or perhaps they were not enforced or lacked any real form of punishment. Another problem this research discovered was that only 19% of organisations provided management training to prevent internet misuse and had limited information technology resources...

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