American InterContinental University
December 13, 2015
The world is an ever changing entity. As a business owner, you will need to keep up with those changes for success within your business. There are 3 areas of change to be considered when changing the organizational culture, the technology, the structure, and the people. Sometimes resistance is met when change is introduced in the workplace. To manage that change, models of change management are introduced to make the transition a smooth process. Two of those models are discussed here. Lewin’s Change Management Model, and Kotter’s 8 Step Change Model (Normandin, 2012).
Support of the change and barriers need to be identified. This will allow for development of ways to sustain the change (Lewin's Change Management Model, n. d.)
John Kotter, world-renowned change expert, professor, and leadership and change management guru, introduced his eight steps for leading change in 1995 (Kotter's 8 Step Change Model). Step one begins with an establishment of urgency, the communication of a powerful need for this change. Step 2 is to form a powerful coalition. This team needs to have enough power and influence to lead the change effort. Step 3 is the creation of the vision for change. This vision is the used as the guide for direction in the change. It needs to be reinforced through all areas of the operation. Step 4 is communicating the vision. This can be done through vision and mission statements, embedded in everything you do. Step 5 is removing obstacles. Leaders do this by giving the staff the ability to change, by removing barriers and giving support. Step 6 is the creation of short-term goals. Small victories will show the employees the change is working and was needed. Step 7 is building on the change. One victory is great but 10...