1. The principles of scientific management and administrative management were brought up because of concerns about efficiency. Scientific management looks at the performance of individual workers and attempts to improve productivity through measures such as incentive pay systems, optimal task design, specialized training, and careful selection of the most productive workers. Administrative management looks at the performance of the organization as a whole and attempts to improve overall organizational efficiency by utilizing bureaucracy, effective planning, top-down coordination and control, etc. Both scientific management theory and administrative management theory assume that workers do ...view middle of the document...
4. 1. Employee Retention – an example of this is a retention rate of 80% indicating that an organization kept 80% of its employees in a given period
2. Diversity – an example of this is a company having a variety of employees with different backgrounds such at cultural, religious, gender, language spoken, etc.
3. The New Workforce – an example of this is a company having a great number and variety of employees ranging from floor workers to managers
4. Organization Change – an example of this is when a company deciding to change something about their business and thoroughly plans out the change.
5. Ethics and Social Responsibility – an example of this is a company making a donation to the community supporting them or a cause in need of help.
6. Importance of Quality – an example of this is a company taking the time out to make sure the product they are putting out is made to last and represent the company well.
7. Service Economy – an example of this is a company making sure there product is worth what they are charging and is selling.
6. Can a manager use tools and techniques from several different perspectives at the same time? For example, can a manager use both classical and behavioral...