Reliance Developmental Health & Wellness Center:
Analysis for Planning and Control Using CVP
In May of the current year Dr. Brian Tondra, Executive Director, and Lisa Scott, Accountant, at the Reliance Developmental Health Center were discussing the necessity of gaining a better understanding of how to monitor the Center’s operating and financial performance. Located in San Diego, CA, Reliance provides prevention, intervention, and treatment services for individuals with substance abuse problems. Reliance’s management is concerned about its financial performance after realizing a loss in the prior year although a small profit was projected. Despite management’s ...view middle of the document...
HISTORY AND MISSION
Reliance is a comprehensive outpatient substance abuse treatment center located in the West Coast of the United States. Since 1985, Reliance has offered a continuum of
outpatient services, including counseling, crisis intervention, detoxification and methadone maintenance. The Reliance mission is to be a leader in healing and changing lives
by providing high quality developmental health care and rehabilitation to all individuals in need. With this mission, the Center promises to advance developmental healthcare through the creation of innovative services and enriching the lives of patients one by one.
EXECUTIVE DIRECTOR AND SUPPORTING STAFF
Dr. Brian Tondra, Executive Director, has over 30 years of developmental health addiction experience and holds a Masters of Social Work from Brown University and a Ph.D. in Clinical Psychology with a specialization on Addiction Counseling from Northwestern University. He is a fellow
of the American College of Addiction Examiners and is a former faculty member of the Brown University Department of Psychology. Dr. Tondra is the author of numerous papers in the field of addictions and presents frequently at major conferences.
In addition to a highly qualified Executive Director, Reliance has an outstanding support staff. They consistently maintain a low client-to-staff ratio with highly trained professionals who are well prepared to support patients in a large array of circumstances. The staff members at Reliance are like a family and are defined by their integrity and expertise. They are the key reason for the Center’s success in terms of the thousands of lives that they have changed.
Patient and family member testimonials include:
“I wanted to say thank you for helping my daughter! I know of lots of therapists…in fact I am one.
After 20 years of practice I was very frustrated sending my daughter to treatment until Reliance. Yes there are therapists…but your folks are THERAPISTS, with a capital “T.”
“Today is my one year anniversary of sobriety, which would not have been possible without the help
of the counselors at Reliance. I can’t say thank you enough!”
“I’m thankful to Reliance for the treatment I received. The road to recovery was not an easy road back. I still do the same elementary things today that I had to do to achieve recovery. I realized that honesty and open-mindedness was a must. I had to surrender all—I wanted real success.”
DEVELOPMENTAL HEALTH AND ADDICTION SERVICES
Reliance offers 10 services designed to treat a large array of substance dependencies from the point of detoxification to supporting long-term sobriety and preventing relapses.
Patient Assessment – Patient assessment is performed by an addiction counselor who uses a number of methods to determine if an alcohol or drug use problem truly exists. If such a diagnosis is established, it is necessary to determine the extent or severity of...