TO: ALL ACCOUNTING STAFF
FROM: SONIA VENTO – CHIEF FINANCIAL OFFICER
MARK JONES - ACCOUNTING MANAGER
SUBJECT: TELECOMMUTING POLICY CHANGE AND CHANGE IN MANAGEMENT
DATE: DECEMBER 20, 2015
CC: HUMAN RESOURCES
Recently there have been some major changes in the current management structure and also a change in company telecommuting policies. Changes can sometimes be daunting and make us feel uneasy. Please know that management has taking great care to insure that the recent changes will affect its’ employees in a positive manner. We see some great things coming the next year and want to gear up to make sure we are better equipped to handle them with ease.
...view middle of the document...
In the past, we have experienced barriers in fluid communication between employees within the department. Our goal is to break down those barriers and come up with new and inviting ways to encourage everyone to contribute in this new endeavor. We invite all staff to participate with ideas and past positive experiences that will contribute to our future meetings. There will be opportunities for everyone to share their ideas in a free and open environment. For those that wish to submit any suggestions beforehand, please submit them to your accounting manager and myself via email. We will take great care to review them and reply with feedback in a timely manner.
In some of the most important collaborative meetings that I have been involved in there was a barrier in communication that caused a rift in the creative process. The factors that most affected fluid communication were the atmosphere of the room, lack of confidence from speakers and a clear division of those participating. In order to avoid those most common problems, a list of rules for participation will be posted and reviewed at the beginning of every meeting. Everyone will be expected to follow the rules. Those in management and lead positions are expected to mentor and support accounting staff during the meeting. This will make the atmosphere in the room less stressful and should help in getting everyone involved. It has been my experience that a friendly collaborative environment renders better results. Some of the techniques that can be practiced to improve on communication are:
• A formal introduction of each person including work experiences. This allows the group a better understanding of the individual’s background how best they can contribute.
• Presenting a challenge question as a game to get the creative juices flowing. Responses are written on slips of paper and thrown into a jar to be read out loud. Participants get to hear others opinions of their ideas without fear of rejection.
In managing conflicts that may arise I would ask that you all take into consideration the possibility that conflicts can be healthy when relating to tasks and processes. Task conflicts are a sign of independent creative minds working together and are more likely to come to an excellent result through healthy discussion as long as relationship conflicts do not arise, which can hinder the process. As a guide try and follow these steps to resolve any conflicts that may arise:
1. Listen without judgement. Remember that your counterpart is contributing an opinion that may result in a better outcome for the team as a whole. No idea should be dismissed.
2. Remember the conflict is not personal. Any...